Customer Ratings & Reviews

The service at Best Buy was great when I purchased my Dell laptop. There were several options available and I got good advice which one to choose from. and I just love my new laptop. Exactly what I needed.

Life changing! Didn’t realize how much I needed this upgrade till I got it. It’s a perfect fit for everything I need.

I am loving this 2-in-1 laptop. It's got everything I need to make myself more productive. Works great, keeps charge for a long time!

So far, so good. This is a basic laptop running Windows 11. I didn't need anything super-charged so this is working fine. I've always been a Dell user, so I stuck with the brand when seeking a new laptop running Windows 11. My old laptop was so old I could not upgrade to Windows 11, so that's an indication of how long the Dell brand laptops have worked for me. So far, I've had no issues. I haven't even had issues transitioning from Windows 10 (my old laptop) to Windows 11 (this new laptop). I primarily use this laptop to do email, bills, social media and surf the web. It seems to load quickly and I haven't had any major issues, yet. I'm relieved and happy with this laptop at this time.

It was what I expected, fascinating, it was what I needed for my job

Very good item. It is very helpfull and powerfull. I recommand this product

My new Dell PC was super easy to set up! It wirks great and I had a wonderful sales representative assist me in selecting this product. I saved $400 and earned $115 in rewards with a new Best Buy credit card, and it cost $100 less than the Amazon pricing! Im delighted with ny whole experience at Best Buy!

Working fast exactly what they say. I use it to work, I like it

Good item easy to use. Very compact and handi item. Fast speed good touch screen good screen size good speed

The laptop is working great thank you! The technicians did a great job!

Very compact and fast processing laptop PC! Only issue with this PC is ultra light and difficult to keep it steady and no CD play area. Satisfied with this PC with Window 11 system.

I really like this laptop. Quick startup, lightweight, plenty of storage with 1T. I replaced a Dell that was about 10 yrs old and could not be upgraded. I have found Dell equipment lasts well. And hope to get many years of use from this new one.

Easy purchasing, no issues, smooth transaction, hey, its Best Buy! Laptop has all the features that I was looking for and works so well, really like the ICE BLUE color, it's a standout! This laptop is a winner!

Great little laptop, lightweight but very powerful. Great machine for in-classroom work and to fit into a backpack.

This was a replacement for a Dell Inspiron 7000 series. One great improvement was moving the power switch away from the side of the computer where it was easy to accidentally turned it off when picking it up. Second is the power cord that is flat/rectangular instead of being round. The rounded power input swiveled resulting in a twisted cord and a gradually loosened power connection. Great speed and lots of memory.

Compared to my 15 year old Dell laptop that this replaced, it's like a miracle - everything works without waiting for an unreasonable amount of time. And no more crashes!

fast, holds a battery for a longtime - 12+ hours. Perfect size for me

Its very light, amazing speed, also i found that the touchscreen was vrry useful. This was for a little bit of coding and for a high school student.

Love this computer. Lightweight. Speed is great. Like the smaller screen size (13"). Display is very clear.

This 2in1 is amazing! It checks all the boxes. Best Buy has all the products to choose from and ultimately offers the best pricing for this line.