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Customer Ratings & Reviews

$859.00
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The comparable value is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 530 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the product's strong Performance. They specifically appreciate its capability for office tasks and AI tools.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 530 reviews
  • Rated 5 out of 5 stars

    Great laptop at this pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife on mothers day. It works great and she loves the touch screen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and did everything I need. I use it for work. I design craft items. Easy to connect printers to. Have had a hard time connecting it to my Cricut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working smoothly. I am glad that i made that selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High performance laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great performance. Upgraded my laptop for work and it has improved efficiency greatly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set & use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been easy to use and set up. Only thing I miss is a numbers pad instead of along the top row. My hand keeps going to the right side until I learn it's different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far. The battery life is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro laptop for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and fast processor, battery life is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this so far. Granddaughter approved! The speed and clarity. Enjoying all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Very easy to set up and runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop and compact.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is compact, lightweight and fits well in my backpack. The specs are good for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, specially in terms of last long battery. Overall is a very nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the Dell-Plus 2001 14" FHD+ Touch Screen Laptop has been a pleasure to get to use over the last several days. There are many features I have not had time to use yet. The screen is great. Having a touch screen is a bonus feature I did not have before. The shipment was online and the process to get the laptop working was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Home Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for home use. Speed and storage are great for pictures and office documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Service at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great tech service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what was looking for at a reasonable price. I am very happy with this laptop. Bob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and size, I work remotly so its easy! Strongly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was an easy startup and set up. It’s doing everything I needed. The only issue is sometimes the browser Microsoft edge lags on loading even on high speed Internet connection. But other than that solid laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the price. Good graphics and speed for regular computer use for the majority of people. Easy to load microsoft and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price it is working perfect for what my kid needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of new Dell 2+1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer starts up rapidly and shuts down just as fast. Had to buy a keyboard cover because the gray keys made it difficult to see the letters but the one I got from Amazon fixed that. Battery charges a lot faster than my old Dell XPS. Wonder if it will give me the same number of years of service as the XPS. So far no complaints.

    I would recommend this to a friend