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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 527 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the product's strong Performance. They specifically appreciate its capability for office tasks and AI tools.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 527 reviews
  • Rated 5 out of 5 stars

    Great life and performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is in good condition, great performance and speed. Battery life is amazing. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. Easy to set up and navigate. Holds a charge well and has a good speed with our internet. Good laptop for non- gamer, occasional streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Performance, but Watch Out for the Hinge Des

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the laptop performs really well — it’s fast, responsive, and the 2-in-1 feature is super convenient for note-taking or watching videos in tablet mode. The touchscreen is smooth and accurate, and the display looks great. However, one small design issue: when you flip the screen all the way around into tablet mode, the keyboard side ends up sitting very close to the ground. This makes it easy to accidentally press keys or scratch the surface, especially if you’re using it on a table or hard floor. I’ve bumped it more than once when setting it down. If you’re someone who frequently uses it in tablet mode, just be extra careful how you place it down. Still a great machine for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus 2 in 1 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, great performance, light weight so I take it everywhere to meet with my real estate clients. And it has a long battery life, which I absolutely need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is a replacement for my prior Dell laptop which lasted 10 years. Easy transition to my new Dell laptop. So far so good. Very satisfied :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I bought is really exceptional. The battery lasts for a long time. It is worth the price. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new Dell laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and graphics are awsome, Very good price on sale at Best Buy for the holidays. My only minor complaint is that the finger print ID does not work very and when it does work it takes a long time. No big deal I just use my pin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs many things very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very smoothly. Not too heavy. Great for college. Also very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 360 touch Laptop to use for the office purpose and AI tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell PC was super easy to set up! It wirks great and I had a wonderful sales representative assist me in selecting this product. I saved $400 and earned $115 in rewards with a new Best Buy credit card, and it cost $100 less than the Amazon pricing! Im delighted with ny whole experience at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great update from what I had. I got this computer for school and it would’ve been really great, did take me a while to set up but I saw that as an investment. I like the updated software and processor in a smaller computer at a great price point for what I paid. I didn’t like how hot it would get over time or the feel of the plastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Haven’t use much yet, waiting for next week, i like the small size and the lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a good value. Very easy to use, smooth screen transitions, fast processing, and a great amount of storage, which was the most important component of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very light but has a very powerful configuration for working and playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Loading Speed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop I have purchased that has run so smoothly and has allowed me to play all of my video games that I own. The laptop runs very fast and smooth and the foldable touch screen is extremely helpful when you do digital art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop 14 plus 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Love the look and speed. The 2 in 1 also helps a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Dell Copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is well built. The touch screen works well and i love being able to select things by touch, it makes things much easier. Flipping the screen makes the computer stand easily and adds to its functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade from my 10-yr old PC to a new laptop with Windows 11. The Dell Plus Copilot+PC -14" 2k 2-in-1 Touchscreen Laptop is everything I had hoped it would be. I like its compact size, responsive touch screen, visuals, and functionality. I tried two other top-rated laptops first, along with a variety of docking stations, but they wouldn't support my dual external monitors, even after hours with tech support nerds for both the computer and monitors. No issues with the Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful machine. Lightweight and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can make it into a laptop or a tablet. It’s very light fast and very convenient for my lifestyle.

    I would recommend this to a friend