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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 527 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the product's strong Performance. They specifically appreciate its capability for office tasks and AI tools.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 527 reviews
  • Rated 4 out of 5 stars

    Great Buy! But don't forget to add Microsoft Word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was everything I wanted, plus some added features that I wasn't expecting such as the fingerprint security/sign in. I love this feature. I also feel that Dell will hold it's value and be very reliable. The only reason I didn't give it a 5 Star is that I thought it would have Microsoft Word & Excel package included and have just discovered that it doesn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer and best tech support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with an old 3 pound laptop and going to this sleek light weight computer; I'm a really happy camper. So far I'm still learning since programs have changed over the years but I'm finding this one actually easier to maneuver and learn. And the absolute best part of this purchase is the Geek squad. Best money I ever spent new computer and tech support!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for 5 hundred and fifty bucks. I just needed a travel computer and this one more than fits the bill with its speed, compactness, and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs quite well. All of the features work flawlessly and the speed is terrific. Dell is an excellent brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell 2k 2-in-1 Touchscreen laptop-1T. Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the performance of the laptop and how fast it is. I’m able to load so much information from word documents to PowerPoint and thousands and thousands of pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balance of performance, battery life, and versatility. Users and reviewers praise its responsive touchscreen and long battery life — great for school, work, and everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yipee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it for school since my Lenovo yoga suddenly died on me after only two years. I think this one is a big improvement as I can run the sims and everything else without any issues. This also has a lot of storage too so I can see hopefully use it for years. It’s similar to a MacBook but with windows 11. Plus it’s lightweight too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always wanted to have a laptop like this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always dreamed of a laptop as good as this one. It's incredible how fast and versatile it can be. I recommend this Dell laptop because its quality is evident from the moment you hold it in your hands. It's a strong and durable work tool. It also has a long-lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and compact, works great for school and traveling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase worth catching on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much bang for your buck. I've used the Inspiron, Latitude and XPS line this is sleek can handle anything thrown it within reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Fast performance, sharp screen, and the 2-in-1 design is really convenient for daily work and travel. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable laptop! Does everything I need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop for a few months now and has been very good. Like the 2 in 1 more than I thought I would. Was surprised by the impressive build quality. Overall very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for my dollar this is a work an home laptop battery last several hours 14” screen is perfect and fits in my small backpack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing comes to mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has excellent features performance is outstanding couldn't be happier. The look is very chic lightweight easy to maneuver compatible to my old Dell computer. The price was very reasonable I was even able to get it at a discount the salesperson did a great job explaining all the different features which are very up-to-date with today's technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell laptop is thinner and lighter and one inch smaller than my previous Dell It has plenty on memory with a terabyte and runs much faster with the i7 processor and 16 mgb RAM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally upgraded!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to set up. Plus Best Buy coverage is practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school its fast display is good battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for travel and working remotely. Touch screen is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product in terms of performance and speed. Relatively Light weight

    I would recommend this to a friend