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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 530 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers often highlight the product's strong Performance. They specifically appreciate its capability for office tasks and AI tools.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 530 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent for our small business. Would defiantly buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and fast processing laptop PC! Only issue with this PC is ultra light and difficult to keep it steady and no CD play area. Satisfied with this PC with Window 11 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, lightweight but very powerful. Great machine for in-classroom work and to fit into a backpack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price is too good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item easy to use. Very compact and handi item. Fast speed good touch screen good screen size good speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t know I needed it till I brought it home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing! Didn’t realize how much I needed this upgrade till I got it. It’s a perfect fit for everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this laptop so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a Dell Inspiron 7000 series. One great improvement was moving the power switch away from the side of the computer where it was easy to accidentally turned it off when picking it up. Second is the power cord that is flat/rectangular instead of being round. The rounded power input swiveled resulting in a twisted cord and a gradually loosened power connection. Great speed and lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very light, amazing speed, also i found that the touchscreen was vrry useful. This was for a little bit of coding and for a high school student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Lightweight. Speed is great. Like the smaller screen size (13"). Display is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Quick startup, lightweight, plenty of storage with 1T. I replaced a Dell that was about 10 yrs old and could not be upgraded. I have found Dell equipment lasts well. And hope to get many years of use from this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Dell and bought at Best Buy, that's a wrap!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchasing, no issues, smooth transaction, hey, its Best Buy! Laptop has all the features that I was looking for and works so well, really like the ICE BLUE color, it's a standout! This laptop is a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home computer needs, and a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what I expected, fascinating, it was what I needed for my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. It is very helpfull and powerfull. I recommand this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works even better than I hoped

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 15 year old Dell laptop that this replaced, it's like a miracle - everything works without waiting for an unreasonable amount of time. And no more crashes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, lightweight laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workhorse for the money. Speed is excellent. Only drawbacks are that 1) it has only 1 USB port so I bought a USB hub and 2) no built in CD drive so I had to but an external drive. Most of the laptops now are similarly equipped so if you need these things on a regular basis, a desktop machine might be the best option. It also has a touchscreen and Co-Pilot which I don’t use but others may find these features helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fast exactly what they say. I use it to work, I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell plus 2-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had many Dell laptops and this one has been terrific. The display and speed id great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working great thank you! The technicians did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this com

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the size, stability, and most of all the keyboard on this computer. I lost my last one in a fire, and I immediately replaced it with the same laptop. I have tried every laptop brand for the last 30 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issues! Runs smooth and the picture is very nice! Nice and light as well

    I would recommend this to a friend