Customer Ratings & Reviews

I really like this Dell - Plus 2-in-1 laptop. My immediate and really favorable impression is the keyboard. I love the feel of the keys and how quiet they are. The backlighting of the keyboard is top quality. It presents with a high-end feel. Setup was easy. You have to do the typical update process, but Microsoft has streamlined this and it is as easy as ever. The computer itself performs well. It has a lot of power with the intel Core Ultra 7 chip, 16gb of memory and 1 tb SSD. I have not experienced any lagging and the laptop performs very well. The screen is 14” which I prefer for easy travel and is touchscreen. The picture quality is great. Sound is standard. It’s is exactly what I expected and performs well while watching a video. The screen folds all the way back turning the laptop into a tablet. This is a nice feature and gives you flexibility to have a built in stand while watching videos. The mouse touchpad performs well although I like to use a wireless mouse. What I really like is the biometric finger print reader that allows you to log in with the touch of your finger. There is a standard USB port, headphone jack, HDMI port and two USB-C ports one of which is used to charge the laptop. It’s been a while since I had a Dell and I like it better than the others on the market. Overall, this is a great buy and will serve your needs for years to come.

Fast. Startup, and great computing speed on most general Windows applications. Thin and Lightweight, with Nice Audio and Video. Touch screen works great especially when folded to use a Tablet.

This dell piece is a classic, stylish and very light weight. offer solid performance and good displays, but can run hot while charging and multi tasking. Build quality is generally sturdy.

The packaging for this Dell 2 in 1 laptop is pretty basic, nothing fancy. Included is a SUB-C charger. I’m glad to see most laptops these days use a USB-C, it makes it easier. You can even use it to charge your other devices such as phone or iPad. The design of the laptop is also pretty basic, nothing really stands out, as far as appearance. The corners on this laptop are rounded, I prefer the squared corners, it has a nicer look. The rounded corners reminds me of the Chromebooks my kids get from school. Some features that I like on this laptop include: light up keyboard (2 brightness levels), 2 in 1 design. With the 2 in 1 design, you can prop it up like a tent while watching videos, you can also fold it over so it’s sitting on the keyboard or you can fold over to hold it like a tablet, although it’s kind of on the heavy side to use as a tablet. After using it for a few days, the feature I don’t like is the fingerprint reader to log in. It doesn’t always work for me. I would say it works 50% of the time, the other times, the screen doesn’t even acknowledge I have a finger on it. So it’s not like it’s not recognizing my fingerprint, it doesn’t see it at all. I prefer logging in using the camera/facial recognition (they call it Windows Hello login). I see that in the settings, but it says “This option is currently unavailable”. Not sure why, as there is a camera. I did ask Co-pilot this question, it came back with some suggestions. I followed them and still can’t activate it. Copilot AI: CoPilot AI is an AI geared towards Microsoft products, it can help with tasks such as writing, coding, brainstorming, and answering questions. I was able ask it to write a basic Excel macro for me, provide a resume for a particular industry and it did so efficiently. It’s able to answer most question I threw at it, similar to other AI apps I’ve used. Windows Studio Effects: I feel Windows doesn’t do a great job letting the user know about the Studio Effects features. I had to research to see what Windows Studio Effects was all about. You can find Windows Studio Effect by clicking on the WiFi icon on the bottom right, the click Studio Effects. In short, Studio Effect uses AI to enhance the video shown on the camera, say in a conference call. You can blur the background, have the camera automatically center on you, even if you move around and maintain eye contact. The last feature, maintaining eye contact is nice, for work, I use a laptop (doesn’t have Copilot AI) and a large screen. I use the built-in camera on the laptop, but I’m often looking at the larger screen that sits above my laptop, so it looks like I’m not looking at my co-workers. This feature would come in handy. As for the other features, nice to have, but not really groundbreaking these days, Zoom blurs the background and my iPad Pro camera follows you on FaceTime calls. Live Captions: The Live captions provides real time subtitles. In testing this with videos from YouTube, it worked fairly well and was able to accurately translate what was spoken. Sometimes on a slight delay though. Cocreator: A feature in Microsoft Paint, AI can help you with your art. I didn’t try this feature as I’m not much of an artist. Overall this Dell laptop does many things well. The Intel Core Ultra 7 Series 2 is powerful enough to run all my applications and the AI applications with ease. With a roomy 1TB hard drive and 16GB of RAM, it’s a great choice for most users. If you need or want the AI features that are built in, this is a great choice!

The Dell 14 Plus 2-in-1 stands out as a versatile and well-rounded Windows laptop that combines solid performance, long battery life, and flexible 2-in-1 functionality in a sleek, portable package. It’s a strong choice for students, professionals, and everyday users who want the convenience of both laptop and tablet modes. The Dell 14 Plus 2-in-1 from Best Buy is an excellent all-around laptop that blends solid everyday performance, long battery life, and flexible 2-in-1 usability. It excels for productivity, streaming, and general multitasking, with very few major complaints from buyers. A few minor drawbacks (heat under load and limited ports) are typical of thin 2-in-1 laptops, but they don’t significantly detract from the overall experience.

I needed to invest in a new, and reliable laptop for basic personal use. I purchased the Dell Plus Copilot+ 14" 2K 2-in-1 Touchscreen Laptop. The device boots up quickly, and by following instructions and links provided--installation of software was seamlessly easy. It's light in weight. The screen displays crisp, vibrant colors. Battery lasts for quite some time. I've been using it for a few weeks now, I have not experienced it heating up, or stalling. I am very satisfied with this laptop.

I have been a Dell user for three generations and have consistently been very pleased. This computer's lightweight design enables easy transportability. Its processing speed is remarkably fast, and the processor operates smoothly. The touch screen is a fantastic feature, and I highly endorse this computer.

I purchased this laptop for personal use, it was incredibly easy to set up, navigate, and I appreciate the quick processing power so that there is no lag. The touch screen works really nicely/isn't too sensitive, the machine is very light weight, and the screen size is perfect to work from. Highly recommend this, I'm very happy with this purchase!

Excellent Performance, Stunning Display, and True Versatility. Impressed with how lightweight and premium the Ice Blue finish looks in person. Battery life has been solid, and Copilot+ features add a nice boost to everyday workflows. Overall, this is a powerful, stylish, and highly capable device—great for anyone who wants performance and flexibility in one machine.

Dell has rebranded their computer lines. What was Inspiron, Latitude, and XPS is now Dell, Pro and Pro max. In each of those is Base, Plus and Premium. This laptop Is a Dell Plus, so its on the lowed end. Using this for a couple of weeks I do not feel like it is inferior in any way. Out of the box, this feels like a laptop you can travel with. It is not super heavy, this under 4 pounds which make it pretty good to put in a backpack. Included ports are a headphone jack (WHY?), 1 HDMI, 1 USB, 1 thunderbolt and 1 USB-c. You are pretty well covered with connections. Setup was pretty easy, i even got the option to transfer all of my backup data stored on the Microsoft cloud from backups. I chose to install as a new computer. If you use a lot of zoom, we can finally get 1080p cameras. This is very amazing I think. A lens cover would have been nice. I will say, the battery life I get is MUCH less than advertised by Dell. They advertise up to 24 hours, I got about 8. This can get you thru a work day or a long flight before you have to charge. Bit locker encryption is turned on by default. There is a built in Dell optimizer for the battery and color hue of the laptop (more blue or more of a brown colored screen). This shipped with 16GB of RAM and I think it can be upgraded. When we start to talk about the new AI functions of Dell and Window's that's where I start to get lost. There is a lot going on and I am just stating to learn it all. It looks like you can make your captions when you video chat with someone. You can have AI edit your pictures, and AI can help you with your computer security. My only real complaints are the heat from the processor, the touchpad works on a subpar basis, the plastic does feel cheap

Love it! Lightweight, sleek, windows run fairly fast on it!

This laptop is perfect for high school junior through early college entry level. The performance runs fast and smooth. My only real complaint is that it runs warm a bit too quickly when running more than a few applications. Aside from that, it’s a decent laptop. Good bang for your buck. It’s slim, easy to travel with, and surprisingly light. We have Windows 365 in our plan, so it makes the overall experience even better.

Very fast and compact, good wheight, touchscreen is super nice.

Very fast laptop with good battery life and clear display. Easy to use and works great for work and school.”

Been using a five year old similar Dell model. I have been generally satisfied with durability and performance. This one is newer, lighter, faster. I expect to be satisfied with the purchas

Works well, lightweight, I like the lighted keyboard. Good speed, graphics and a terabyte to boot!

Very happy so far with this purchase speed is wonderful battery life excellent overall just a great computer for my needs !

This is my first non-work-issued laptop in a long time. I like its size and weight, the ease of setup, its speed as an internet and youtube searcher. It comes at a good price too. Keyboard is very responsive. It managed the transfer of hundreds of files effortlessly.

Overall, I’m really happy with this laptop. It’s powerful, portable, and stylish, with AI features that actually make a difference in productivity. If you’re looking for a versatile 2-in-1 with plenty of storage and solid performance, this Dell Plus Copilot+ PC is a great choice.

Great laptop for a good value. Very easy to use, smooth screen transitions, fast processing, and a great amount of storage, which was the most important component of my purchase.