Customer Ratings & Reviews

After using this laptop, I can confidently say that it exceeds all expectations. Everything about it is extremely comfortable and easy to use, from the overall design to the everyday performance. The 2-in-1 format makes it incredibly versatile — I can use it as a traditional laptop or switch to tablet mode, which is perfect for work, studying, and entertainment. The performance is outstanding. The Intel Core Ultra 9 288V (2024) combined with 32GB of memory delivers exceptional speed. This laptop is super fast, highly responsive, and runs smoothly even when I have multiple applications open at the same time. I can switch between tasks instantly with no delays whatsoever. The 14” 2K touchscreen display is bright, clear, and enjoyable to use, while the Ice Blue color gives the device a premium and modern look. Overall, I am extremely satisfied with this laptop. It’s an excellent choice for anyone looking for the perfect combination of mobility, power, elegant design, and top-level performance. Dell truly created a remarkable device that is ideal for daily, professional, or personal use.

This innovative device offers a truly exceptional user experience. Its stunning display brings content to life with remarkable clarity and vibrant colors. The powerful processor handles demanding tasks with effortless grace, making productivity a joy. I am thoroughly impressed with its versatile 2-in-1 design, which adapts seamlessly to various needs. This laptop represents a significant leap forward in personal computing technology.

I recently purchased the Dell Plus 2-in-1 14" 2K Touch Screen Laptop (Intel Core Ultra 9, Copilot+ PC, 32GB Memory, 1TB SSD, Ice) from Best Buy, and I’ve been thoroughly impressed with its performance and versatility. As someone who needs a reliable device for both work and personal use, this laptop has exceeded my expectations in several key areas. The screen colors are vibrant and crisp, making it a pleasure to use for everything from streaming videos to editing documents. The 2K display delivers sharp visuals with rich, accurate colors that enhance both productivity and entertainment. Whether I’m working on spreadsheets or watching movies, the display quality consistently stands out. One of the standout features is the convertible design, which allows seamless switching between laptop and tablet modes. The hinge mechanism feels incredibly solid and well-built, with no hint of flimsiness. I’ve flipped the screen multiple times daily, and it holds up perfectly, giving me confidence in its durability. The ability to prop it up in tent mode for presentations or fold it into tablet mode for note-taking adds a level of versatility that’s hard to beat. At 14 inches, this laptop is the perfect size for carrying. It’s lightweight (around 3.55 lbs, based on similar models) and slim, fitting easily into my backpack without feeling bulky. I’ve taken it to coffee shops, meetings, and even on a few trips, and its portability is a major plus for my on-the-go lifestyle. If I had to nitpick, I’d say the port selection could be more extensive. It has a USB-C, Thunderbolt 4, USB-A, HDMI, and an audio jack, which covers most needs, but an additional USB port would be nice for connecting multiple peripherals. Overall, I highly recommend the laptop for anyone seeking a powerful, portable, and versatile device. Its stunning display, robust build quality, and compact size make it an excellent choice for professionals, students, or anyone needing a reliable 2-in-1. I’m thrilled with my purchase and would rate it 4.8 out of 5 stars for its performance and design.

Maybe this is more a function of moving from a windows 10 all in one that is woefully short on memory, but this computer is very fast compared to what I had. Still figuring lots of things out, but battery life, screen responsiveness and ease of use are right up there with the speed at which it operates. I am afraid my home internet is too slow for this thing!!

I love this smaller laptop. Great for general tasks and can handle multitasking with lots of apps open for work etc. only issue and I bought another laptop but kept this as wife’s work laptop. I do some calculation analysis and 3d finite element analysis and 3d modeling that this computer just couldn’t handle all that well with the integrated graphics card. Some was ok but my volume and expectation of results was not being met. That said I upgraded to 5070 GC on larger laptop that is heavy, runs warm, and batteries suck compared to this Dell - which runs it all great, but If I could get the performance out of this dell, which it was NOT built for, I’d want to use the dell, this computer. Every time.

The Dell Plus 2-in-1 is hands down the best laptop I’ve owned. The Intel Core Ultra 9 with Copilot+, 32GB RAM, and 1TB SSD make it incredibly fast — perfect for multitasking, content creation, and heavy workloads. The 14” 2K touchscreen is gorgeous, sharp, and super responsive, and the 2-in-1 design makes it versatile for work or play. Battery life is solid, the build feels premium, and the Ice finish looks stunning. This is a future-ready machine that blends power, flexibility, and style effortlessly. Highly recommend!

It is sleek, lightweight, and easy to carry around. Great display and even when outside during the day. I like that i can still see my screen fairly okay even when i reduce the brightness to the lowest level. Downside is that the battery doesn’t last as long as was advertised. It runs about for 4hrs so I have to charge everyday. The driver has kinda malfunctioned twice and I had reinstall. Not sure why that happened. Hoping it doesn’t happen again. That, and the battery life are the reason I am not giving a 5-star rating.

This Dell model is extremely fast, sharp, and light. Battery life is longer than another laptop that is used.

Not too heavy, pretty powerful, good price on sale (1k), could use more usb-a ports but otherwise excellent. Dumb AI features included but easily disabled

I love my new computer. Its sleek design, weight and performance are amazing. I am realky happy with this purchase.

So far so good. Laptop is fast, lightweight, and looks good. Has all the features that I was looking for and when it went on sale for same price as another model with less ram and slower processor I jumped on it.

Amazing laptop — super fast, beautiful screen, and great build quality. It handles everything I need with no lag at all. Battery life is solid too! Buying from Best Buy was super easy, and delivery was quick. Totally recommend it!

It’s fast and powerful. The 1,900x1,200 display is good enough for average users. But it may not be best for video editors. Light weight and impact.

This is a great 2 in 1. I purchased for my son in college. It meets all of his needs and then some. This is a powerhouse - incredible fast and efficient. The battery life has been great.

This was chosen for a college student, and has more features than several competitor brands but at a lower price. Love the touch screen and 2 in 1 capability, lightweight and good battery life.

I recently purchased the Dell Plus 14" 2K 2-in-1 Touchscreen Laptop with Intel Core Ultra 9 Series 2 288V, 32GB of memory, and 1TB of storage, in Ice Blue, and I am very satisfied with my choice. The laptop feels premium, modern, and well-built. The 14-inch 2K touchscreen is sharp, bright and very comfortable for work, browsing, video calls, and entertainment. The 2-in-1 design is also very practical, as it allows me to use the device both as a traditional laptop and in tablet mode when needed. Performance has been excellent so far. The Intel Core Ultra 9 processor, together with 32GB of memory, makes multitasking smooth and fast, even when working with several applications and browser tabs at the same time. The 1TB storage is also a major advantage, offering enough space for documents, media, and professional use. I also appreciate that this is a Copilot+ PC, which makes the device feel ready for the future, especially for productivity and AI-assisted features. The ice blue color gives it a distinctive and elegant look. Overall, this is a powerful, stylish, and versatile laptop. I would recommend it to anyone looking for a premium 2-in-1 device for work, study, productivity, and everyday use.

I purchased this computer only a short time ago. I also purchased the Geek Squad support. I have been back a few times with questions and they were always kind, patient and supportive. They told me I bought a good computer. It is very fast and easy to use. I hope it will last me many years.

computer is light weight and very fast, perfect for what I needed.

It's very easy to use, not too heavy, and it works smoothly. My only complain would be that it gets hot after using for longer time.

Excellent, fast!! Perfect my job, modern design and easy