Customer Ratings & Reviews

I am very happy with this laptop. does everything i need. Was happy with salesman that helped me pick it out. Allso the Geek squad is amazing.

Great asset to my business, quick, responsive,and easy to setup. Fingerprint scanner makes it easier to login to multiple sites without having to type in passwords. I give it a 10

It’s a top of the line computer and while I’m still getting used to it, I find it to be excellent so far. It’s very easy to use and has sharp graphics.

It works fantastically. It is fast and powerful! It is useful!

This computer is surprisingly fast with 32g of ram. Multitasks on par with higher end machines. The touch screen is a great feature and makes maneuvering through tasks a breeze. The SSD drive is adequate for most data requirements. The battery life seems to be sufficient for all day usage.

Love my laptop. Still getting used to windows again since I use Apple for years. The sales reps at the store were really very knowledgeable in helping me to choose something that I could use and worked with my budget. . Really appreciated their help.

Over all i like it , the only thing i noticed is that the battery dont last as much as it says .but still is decent .

Perfect fit for me! Nice screen and keyboard. Lots of computing opportunity and very nice laptop. I bought this to replace old Microsoft Service that was no longer compatible with Windows11.

Needed a new laptop, my wife had very specific needs and I had speed requirements. Both were met with this great laptop

This computer is state of the art. Besides touch screen, with a series 9 processor it has a 16” screen with 1T memory and 32 gig of ram. This computer will not be outdated in a year or two.

The battery does not last that long. I plug it in to charge. Once I remove the plug it drains very quickly.

This laptop is AMAZING. I desperately needed a new one and glad I chose this Dell. Still learning everything it can do

Good laptop spec wise however it’s too big and bulky. Battery life is not that amazing as it seems to be the same as the 14 inch model and drains faster.

Very good. I've had no problems with this Dell Laptop. Best Buy has always been a good place for electronics.

Coming from a 2011 tower computer that had been repaired and upgraded as many times as it could be I was hesitant to make the switch but I'm so glad I did. It has been amazing, not a single issue and I don't know how I lived without this convenience in my life before! The extra money for the 10 key, the touch screen the key board that lights up and of course the processor and memory things my husband insisted on have all proved to be well worth it.

Works Great! Double check that you're buying directly from Best Buy this makes all difference if you receive a defective item and have to return it.

Overall performance is great. Sleek new design. Customer Service took it over the top.

This laptop didn't disappoint me. I needed a faster laptop due to, occassionally, wfh and the amount of workload.

I have owned Dell computers for several decades and this was easy to set up and has given great performance.

I am typing this review on the Dell Plus. It is extremely powerful. I edit video and operate ai based photo software. It is far faster than the Win 10 Dell Core 7 it replaced. The battery life is extreme and the image quality on the touch screen is just really pretty. I use a wifi trackball, The touch pad is the only negative. To click and drag with the pad is difficult. It's nice and big, but just not sensitive enough on the left and right button area. No issue for me, since I use the trackman.