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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 365 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 365 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a nice latop with top specs when I started my new business. This is a loaded laptop and it was on sale, so I snathced it up. I am very happy so far, 6-months in. Plenty of storage, great screen, and it flipsinto a tablet when needed. Love the 16x10 layout

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair review from a freshman in college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first laptop for school. It's fast, sleek, and relatively lightweight. Battery life sucks; it gets me through classes and homework, but then I need to charge it before it goes into low power and gets slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Mark

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this from last November 2025, I guess now it’s a good time to right a review.A compact size laptop with a tons of features and GOOD SPECIFICATIONS. It runs my apps really good, coding and testing is not a hassle for me, and the battery runs for good amount of time. Easy to carry, and HONESTLY I was not expecting this much good performance, but it does a really good job for me at least. And It’s a Dell, so obviously . Kudos to the squad geek guy who helped me to make a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look. The screen is a great size and the computer itself is not too heavy. Clear, crisp resolution. Enough storage to last me for years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and graphics are really good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this new Dell and couldn’t be happier. Best Buy pricing was like Black Friday in March. The computer is really fast off and online. Wifi 7 capable takes advantage of having fiber optic internet service. The graphics are unbelievably clean and crisp with outstanding color. The touch screen is perfect and it came with a Dell touch pen, a really cool tool you can use to navigate or onscreen writing/drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its fast and works great. So far no problems and love the screen. I do agree with other reviews the brightness does need to be better. But I think only if you are outside because I had no problems in the cafe or any other indoor places. The keyboard feels a little weak but maybe its just me. I think for the money its a GREAT deal. The memory and processor work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop daily, ultra 9, and it’s a power house. The screen is very nice. The battery can drain a little quick, keep the charger nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace a Lenovo product that had a defective screen. I have been very pleasantly surprised. The speed of the processor is lightning fast and it is very responsive to commands. Another feature of this computer is the 32 GB of RAM and the fact that the SSD can be upgraded to a 2 TB drive later. Awesome machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell-plus-copilot-pc-16-2-5k-2-in-1-touch screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my daughter’s home business for Christmas. After the first month of use she called to tell me, “I can run multiple Adobe applications and 20 Chrome tabs without lag". She was pleasantly surprised with how much difference it was in speed and battery usage then her last computer. Her wish list consisted of 32GB memory and 1TB of storage. The touch screen was an added benefit … Needless to say, she recommends this whether you’re using it for business or personal use at home. It has clearly met and exceeded all her expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful, nicely engineered laptop with good size and nice features. The battery life is only average, but since that is not a problem for my needs, this laptop is perfect for me. The sale price for the RAM and hard drive size with a speedy processor meet all my computing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 16” Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. It also has 10-key pad. Color screen and touch are great. Logic Ergo M575 roller ball mouse very compatible. Somewhat heavy but casing is metal. Connects to my 24” monitor nicely. Highly recommend this Dell model. Speed is fast. Battery could last longer but not an issue for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to have in home use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to work with lots of memorey. i like the screen its a nice size . .The sound is good but not stero sound it does not get to high in valume sound the key board does light up in dark rooms.Very happy with it. i give it a 4 stars. The battery does not hold a charge very long you do need a eletric out let close by if you are playing on it more then 4 hr you need to charge it. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop after a month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keyboard is nice, easy to use and well visualized. fast computer with good graphics. good battery life. Only complaint is that it's heavy and when it opens, it raises the back of the laptop-this may make it easier to type, but it's a bit awkward to open. overall good computer, can do a whole lot more than I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a plus it was in stock, no waiting. Laptop is sleek, powerful and fast. Win 11 integration was smooth and easy. 3 in 1 feature worked great for air travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Reliable and Powerful 2-in-1 Laptop for Home Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Plus Copilot+ 16" 2.5K 2-in-1 touchscreen laptop is an excellent choice for home use. Its powerful Intel Core Ultra 9 processor combined with 32GB of memory ensures smooth performance for everyday tasks and multitasking. The 16-inch 2.5K touchscreen provides vibrant visuals and flexibility with the 2-in-1 design. Battery life is impressive, easily lasting through a full day of typical use without needing a recharge. Overall, it’s a reliable and stylish laptop that meets the needs of home users very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen feature and the speed. I use this laptop for my work at home and the screen size works great for doing virtual meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Well built and fast. The large display screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Plus - Copilot+ PC - 16" 2.5K 2-in-1 Touchs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast laptop for an unbelievable price I am so happy that I bought it Amazed by its performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I love it!! Fast, great screen, battery could be better but is thin so it’s expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for Everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and was looking for one with bth a larger screen and a numeric keypad on the side. This Dell met those basic requirements and ame with a powerful package of memory and storage plus an upgrafe in processor over my last computer. At $600 off the price, it was a great deal. It meets my needs for home computing - mainly using Microsoft Office.

    I would recommend this to a friend