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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 365 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 365 reviews
  • Rated 4 out of 5 stars

    All Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to create an office set up with two additional monitors and run a bunch of browsers and some work applications but just be able to unplug if i needed to travel or go into the office and so far its worked great. Pen with it seems kind of gimmicky or maybe I just haven't founds it's use except to fiddle with during meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great. Speed is very good. I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect. Thin and sleek design. Easy setup and seamless transition from my old one. Great quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Dell Laptop I have ever seen in my entire life. Its so fast and the screen has the Best picture for viewing and editing pictures. This laptop has made my production increase Two-Fold, I love this Dell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product & service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - exceeded my expectations on what I wanted for a laptop. The person who helped me on the phone was extremely patient with me and searched until he found exactly what I was wanting. Also, the girl who helped me when I picked up the product was also very customer friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Easy to use. Speed is good. Price reasonable. Very happy with purchase:

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16 plus 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, impressed me. The intel chip did not disappoint, graphics socked me, the huge display is very nice. The battery does last a bit less than what i was told.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This One Is A Keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast computer. Really like the keyboard and backlighting. Really crisp display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good model. I found a display that I liked, but as it was unavailable I was recommended this product that ended up being on sale and better than what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I got this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a much older Dell from 2018, and told the person helping me at Best Buy I wanted equivalent to my work laptop, or even better. This fit the bill perfectly and is fast and responsive! I'm able to have 40 tabs open on google chrome, and also run multiple live shows at once, with Outlook on my other monitor. So happy I got this one. Also it comes with CoPilot and having AI as a partner while I work on my laptop is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vroom...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever had. Fast, powerful, vast amounts of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop was a Dell Latitude 5440 purchased 2 years ago. This new one is so much better, faster, more advanced, more fluid, the touch screen is fantastic, the colors are beautiful, the visibility of details is drastically better, the screen is brilliant and I like it much more than the previous one which was matte. I definitely made a great choice, I am very happy with my new laptop. I believe I will keep this one for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Laptop and Geek Squad!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW. Love this computer. Sleek and easy to use. I have been using an old desktop and needed something more up to date and portable. Took me a trip to the Geek Squad for a bit of remedial help. They were top notch, patient, efficient, and encouraged me to come back with any issues. Not only is my computer great but so is the Geek Squad. THANK YOU!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for students and working professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for students and working professionals looking for a powerful machine to design and code. Although the battery life could be much better. Display is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop has all the bells and whistles. Has extra security measures perfect for every family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Fast and efficient for everything I need. Battery life has been amazing and display settings are fun to customize just how I like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop: Item without any problems. Purchased at the store. Quick, competent salesperson. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your go to Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment. Able to complete all of the tasks i need for my profession and then some. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has some nice features, like being able to use it as more of a tablet at times and having a fingerprint scanner. I like to fold it over so I can have the screen closer to me without the keyboard in the way since I use a wireless keyboard and mouse anyway. The problem is, if you have it set up where you put your fingerprint in for it to enter your passwords for you, it's difficult to get to the scanner in that position and even more difficult to get it to recognize your fingerprint. Even in regular laptop mode, having the fingerprint scanner all the way in the far right corner is a bit of a stretch if you are using your laptop at a desk rather than in your lap - and it's fairly heavy to use on your lap. The main issue, and the main reason I will likely return it, is that the camera is absolutely horrible. I look pink on it and in lower lighting can't be seen at all. I need this specifically for remote work, which involves some work through Zoom and Google Meet, so having a good camera is absolutely essential. I considered buying a camera to use in its place, but it seems silly to buy a new computer and then have to buy a new camera to make it usable for the function I bought it for, I do like that it has a cover for the camera. I've also gotten an error message that constantly pops up, even stopping me in the middle of doing things. There doesn't seem to be any actual reason for this error message, which is the most frustrating part. I have never had this issue with previous computers, so I am not wanting to deal with it on a brand new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i need. My programs loaded easy. It holds lots of photographs.

    I would recommend this to a friend