Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 938 reviews
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    My First Dell- Very Impressed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this Dell laptop from Best Buy. It was very easy to set up right out of the box, and it runs fast and smoothly whether I’m working or browsing. The performance is excellent — programs open quickly, multitasking is seamless, and the battery life lasts long enough to get through my busy day without constantly needing to charge. The screen is clear and bright, and the keyboard feels comfortable for long periods of use. Overall, this laptop has been reliable, efficient, and a great value for the price. I would definitely recommend it to anyone looking for a dependable computer for both work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The best 2-in-1 I’ve owned!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations. Its 2-in-1 design is fantastic for switching from work to entertainment. The display is incredibly crisp, and the performance is lightning-fast. It's the perfect balance of power and portability thanks to its reliable battery life. Also, Best buy team was the best helping me to solve some logistics issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the laptop on sale for a great price. The staff was friendly and helpful and I was able get the laptop quickly. The laptop has a decent size of hard-drive space with sufficient memory which allow me to perform all the required task. The battery life is great I can use the laptop for long period of time without plugging it in. I enjoy the touch screen to help a lot of tasks such easily access any application feature, access video and graphic editing, The screen size is decent to allow multiable application to be view at the same time. I highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Not just any laptop - this is the ONE you need!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter who needed a reliable computer to do her work and business on. Its sleek design and fast processor along with its perfect screen size and graphics make it the perfect computer to have with you when on the go. Highly recommend this device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need it to do and more! It is fast. It is reliable. It is light. It is perfect for the tasks I need to complete - research, word documents, spread sheets, Zoom calls. It is a great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Perfect for everyday use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for a few days and it performs very well. It boots quickly, runs smoothly, and handles daily tasks without any issues. The screen is clear and the keyboard is comfortable. Overall, great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    New laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great speed, a large and clear screen, and I am very happy with it. I am using it for Telehealth mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    NewDell#620

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast computer, love the touch screen, exactly what i needed for my business, i will be getting one fpr my wife as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Fast, Reliable, and Great for Multitasking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this laptop has been a great buy. It’s fast, even when I have 10–20 tabs or apps open at once. Everything runs smoothly without lag. The touchscreen is responsive, and the fingerprint reader makes logging in quick and secure—no need to worry about people seeing your password. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop..it's fast..good battery backup...can watch movies and work ...love the tab feeling in the portrait mode..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop for daily use.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desperately needing a new laptop, I have done my research for months. Having done as much as I could do on my own I decided to head to the store. Going over all of my requirements with the CSR I decided on the is model. I have no complaints because I got it on sale. The memory and the 1TB storage are more than enough for daily usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this laptop for almost a month now and so far it’s been great! Initial setup was easy and performance has been excellent. The 16 inch screen is a big upgrade from my typical work laptop and the screen display is beautiful. Having the additional number keypad has also been a huge benefit and the backlight is also nice. The oversized mouse pad is good however it’s definitely taking some time adjusting to the centered mouse click in the pad which is stiff and tricky to locate. The primary reason for only 4 stars however is due to the weight (it’s quite heavy) and I was unable to get it to properly format the screen size on a separate extra wide monitor from a different brand utilizing the HDMI cable. That being said I also purchased an additional Dell monitor with the USB-C connection and had no issues at all. Overall I’ve been very pleased with this and feel it was worth it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the value!! I love the large screen and the clarity is fabulous!! I would definitely purchase this product again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet not only looks extremely clean elegant professional but it also runs that way as well it has so many amazing features it runs quickly it charges quickly the battery lasts quite a while with long-term use the flip over screen to touch screen is really convenient as well for a professionals on the go as my husband does it's just overall a really great tablet it has a lot of space for storage we're very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop about a month ago for day trading and have loved all that I'm able to do. As a full time self employed individual, I need the best technology to get the best results and the speed on this laptop along with how fast the set up is for early morning trades. I've even seen an increase in trade payouts since having such an efficient laptop. Definitely the best laptop I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Awesome Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super fast and has the ability to fold in halve and become a tablet. Great battery too. Perfect for a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A total Win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A total winner! Sleek, lightweight, multitasking Dell success! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy customers.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought my computer to start my business and i didnot regret it, i love that it is modern and fast, my favorite thing about it is its ability to filp into tablet mood and the touchscreen is definitely a plus. I have not had any issues so far i am a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Dell Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop is amazing! I love sophisticated look! It works so fast!❤️

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall. Good screen, although not super bright. It handled heavy photo editing surprisingly well. (At least after updating the gpu)

    I would recommend this to a friend