Customer Ratings & Reviews

I love my new laptop! I have the Dell 16 plus 2 in 1, the processing speed is awesome. I love that I can have multiple apps open and no lagging. The picture is amazing too, I can download images from my phone and even blown up on my laptop screen all the small details are there, it’s great. The battery life is fantastic, I dont have to worry about forgetting my charger when I go to school, it’ll last. And the service at Best Buy in Chesterfield was amazing, all of the staff was incredibly knowledgable and wonderful when it came to helping me make my decision.

The team at Best Buy helped me find the best computer to fit my needs and it works perfect. The team at Eatontown, NJ you are the best! The Geek squad transferred my data, the storage is amazing, doesn’t heat up, long battery life- best purchase.

Better than compets with plastic cases Needed basic large screen laptop with good graphics and latest cpu Easy set up and it works great Great battery life Easy to install multiple printers Touchpad is nice and touch screen is a real help

I bought this laptop a few weeks ago and I’m really happy with it. It’s lightweight, so I can easily take it between home and work, but it still feels sturdy. The screen is sharp and the colors look great, plus the touch function is super handy. I’ve been running multiple tabs and programs without any lag, and the 1TB SSD makes it start up in seconds. I even use it in tablet mode to jot down quick notes, which has been more useful than I expected. Overall, it’s been a reliable and fast machine that makes my day-to-day work a lot easier.

I love this laptop! It's fast, thin and such a joy to use. I use it for many projects, reports, research etc and I've thrown a lot at this thing, yet it never slows. Beyond thrilled!

DELL laptops are my favorite. I have been buying Dell since long. I bought one for my daughter and one for myself. In past also I have had Dell laptops. Intel processor, Intel graphics, great storage of one TB. Almost everything is great. Full size keyboard, high capacity battery life. Good design. Good “elevated standards”. Touch screen is a plus indeed. Obviously storage capacity is also a plus. However, the WEIGHT is an issue if you have to carry it daily to work. It’s heavy. And it is getting warmer than I had expected.

LOVE this computer!! I was dreading changing to a Windows 11 computer because of what I've read about them. However, this computer is fast, easy to use and has everything I was looking for, especially because I work with a lot of documents some of which are very lengthy. Speed is excellent! I even set it up myself which says a lot about this computer because I'm 76 years old. There are features I'm looking forward to learning how to use. What matters to me, though, is that it is perfect for what I need for work, volunteering and personally.

I absolutely love this computer! What was even better was the associate who listened to what I needed and gave me the perfect option for what I was looking for. This computer is easy to set up, it works quickly, battery lasts a good while and overall its just easy to navigate.

Excellent performance, fast speed, screen size appropriate to my selection, excellent colors,

​I recently had the opportunity to use the new Dell - Plus 2-in-1 16" laptop, and it's truly a standout device. From the moment you open the box, the sleek "Ice" finish and premium build quality make a strong first impression. ​The performance of this machine is exceptional, thanks to the Intel Core Ultra 7 processor and a generous 16GB of memory. It handles everything from complex multitasking to creative applications without a single hiccup. The 1TB SSD provides not only lightning-fast boot and load times but also plenty of space for all my files and software. ​One of the key features is the Copilot+ PC integration, which provides powerful new AI-driven tools that truly enhance productivity. The 16-inch 2K touch screen is a visual treat; the colors are vibrant, and the clarity is fantastic for both work and entertainment. The 2-in-1 design is incredibly versatile, allowing me to switch effortlessly from a traditional laptop to a tablet for presentations or casual browsing. ​Overall, the Dell Plus 2-in-1 is more than just a laptop; it's a premium experience. It perfectly balances high-end performance with a stunning design and practical versatility, making it a top-tier choice for professionals and creative users alike.

Great laptop, can handle all my research, school, and work programs without a single issue. Great battery life and storage!

This Dell 2-in-1 is an excellent, high-performance laptop. With an Intel Core Ultra 7, 16GB RAM, and 1TB SSD, it runs fast and smooth for multitasking, creative work, and everyday use. The 16” FHD+ touch screen is bright and clear, and the convertible design adds great flexibility. Sleek, powerful, and reliable—highly recommended!

I've been using this laptop for a while now and I’m thoroughly impressed. The performance is exceptionally smooth, handling multitasking and demanding tasks without a hitch. The screen quality is crisp, and the build feels premium and durable. It’s been a great investment so far, and I’d highly recommend it to anyone looking for a reliable, high-performance machine.

I replaced my 6 years old dell laptop with this new 16 inch laptop for personal use. Got it in a good deal from BB. Screen size is very good and its touch screen. My kids also can use for their online classes. Loving this laptop with copilot. Its super fast and works well for my daily needs.

I really like this laptop. It is very easy to use. The backlit keys are an excellent feature and the size of the screen makes reading and typing very easy. This is my first touchscreen laptop and I like it a lot.

Great performance 2 in 1. Full of features, Great processor speed, plenty of storage, good display. Only complaints, fingerprint sensor on power button, NO FACIAL RECOGNITION. A regular price of $1000 would expect facial recognition. Best Buy $$$ excellent.

Very quick operations-- immediately after hitting the last key stroke of password screen is up and operational Picture is clear and sharp-- hidden object games are easier to play Lightweight-- so much more compact than my previous laptop making it easier to be carried around the house Price was good-- was on flash sale when bought

Everything I needed in a high quality laptop. Perfect screen for everyday use and travel. Fast, sleek and comfortable. Dell always delivers a quality product.

Absolutely love this computer! The display is great, it has a number pad with the keyboard which is very convenient, love that it can turn into a tablet, and it stands easily! Only down side is that it is a kind of heavy. My mom liked mine so much that she got one as well. Can’t go wrong with this one.

Great laptop for everyday use. It’s fast, lightweight, and the battery lasts well. Setup was easy and it runs smoothly for school/work. Definitely worth the price.