Customer Ratings & Reviews

3 months in and it’s running pretty good, had a few reboots in the beginning, just make sure to know your device’s windows key code and everything should be fine. Would totally recommend for any student. As for it being a gaming laptop it’s alright, does overheat a bit.

Works great! Easy to use and very fast. Love it.

This laptop is wonderful. Very easy to use. I'm 75 yrs young and this laptop does everything I needed to get done.

Love love love this laptop. I use it for my business and I wasn't a big fan of dell but the size, the memory and speed are superb. It holds a charge really well and charges very fast. It has changed my mind on the brand.

Works great for my use as a school laptop. I love that it is touch screen and can fold into a tablet.

Works great and so much faster than my old laptop. Wife enjoys using it and accomplishing a lot more work done guicker

Easy to use: display outstanding: speed excellent: hooked up easily to another dell screen.

I just bought my laptop about a month ago and I love it. The display size, the touch screen, the different options that it offers, the speed etc.

Such a nice laptop! Battery life is great and I love the touchscreen option and the number key pad! I use it daily.

The very first thing I noticed with this laptop after opening it is no barrel plug! It comes with a power adapter that powers through USB-C port. I used different USB-C cable and plug just to make sure it was not proprietary, and it worked! I am very happy with this. The next thing I noticed is when you open the laptop, the screen hinge acts as a way to lift the bottom of the laptop off the table. There are vents on the bottom of the laptop. When it is lifted off the table, you create space for heat to exhaust from the laptop. I have only seen this design on more expensive gaming laptops so it is nice to see it on a non-gaming laptop. This has a fingerprint scanner that supports Windows Hello. Logging onto the desktop has been fast. I wonder if it will start slowing down as I install more applications. It has a camera but it does not support Windows Hello. Being it is a 2-in-1, there are different modes on this laptop. You can use it as an ordinary laptop. You can fold it in a way that it stands on its keyboard, it believe it is called tent mode because it shaped like a tent. You will need to use the touchscreen since the keyboard is facing the table. What I do not like about this mode is the screen wobbles as you are touching the screen. The other mode is folding it and using it like a tablet. To me, Windows OS is not that great of an operating system for tablet use unlike Android or iOS. It is usable. The laptop itself is responsive for basic use. One big issue I ran into is waking up the screen when it goes dark. You cannot just touch the screen like I do with my mobile phone or tablets. You need to flip it over and use the fingerprint scanner. I have not found any other way to wake it up. For me, the laptop itself is good when using it in laptop mode for basic tasks like word processing, consuming media, and browsing the internet. If you want a 2-in-1, I would look at Microsoft’s offerings.

Great purchase. Great laptop. Does it all. Great speed and life

I’m extremely satisfied with my purchase of the Dell Plus Copilot+ PC 16" 2K 2-in-1 Touchscreen Laptop. The laptop arrived in excellent condition and the setup was smooth and quick. The 16-inch 2K touchscreen display is sharp, bright, and very responsive. With 16GB memory and 1TB storage, performance is fast and reliable for multitasking, work, and everyday use. The 2-in-1 design is very convenient, and Windows 11 Copilot+ features add a modern, productivity-focused experience. Overall, this laptop offers premium build quality, strong performance, and great value. Very happy with both the product and the purchasing experience—highly recommended.

Needed a new laptop and so far it has been great. Battery life is what I needed an upgrade for and so far this one is lasts a while. Also great storage. Employee recommended this one and very happy with the purchase.

Screen size is perfect whether I'm using this laptop on a desk or my lap. Battery life is good. Boots up fast and haven't noticed any lag when I have multiple tabs open.

This is a great cost effective laptop. It is well constructed, super clear screen and performs incredibly well

Good. I like this laptop a lot. Battery life last long , look good shape

This Dell 2-in-1 is everything I needed and more. The Intel Core Ultra 7 runs fast and smooth, multitasking is effortless with 16GB RAM, and the 1TB SSD offers tons of storage. The touchscreen is bright and responsive, and I love the flexibility of switching between laptop and tablet mode. Ice color looks sleek and modern. A fantastic all-around device for work and creativity!

Love it, screen is the perfect size, performance is what we were looking for and exceeded our expectations

I upgraded my previous laptop to this Dell Plus 2-in-1 Intel Core Ultra 7 and I love it. I went with the 16" screen and I really enjoy the larger size. It makes working remotely easier because I have more screen space. I love the size of the touch pad. The battery love is wonderful and I love the USBC charger. Overall, I'm very pleased with this laptop.

product ia everything that was promised. Fast, great battery life, display is perfect. Salesperson was knowledgable. The buying experience was also great.