Customer Ratings & Reviews

Very easy to maneuver all around, set up, ease of use daily. Not too thin but not that heavy either. Screen size just right. Love the color. Very pleased with purchase.

If you like to play game, this is the best laptop. I love it. Strong and smooth. Battery is always the thing to concern, but this is last very long. Should have it.

Great product so far and I see no issues and user friendly

Works super fast and the big screen is awesome. I love the fact that its touch screen and it can fold into a tablet

Very easy to use. Battery last a long time. Sounds are great.

Great product, fast speed, and battery life is great.

I was in the market for a new laptop, and this Dell by far exceeds my expectation. The display screen is large, the memory and storage are excellent for the price range I was in the market for. Great purchase for my daily needs to run a business and fulfill orders.

It was time to upgrade my computer and this unit happened to go on sale. I was pleasantly surprised to see how nice this laptop was. The chassis is aluminum and very solid with no flexing. The keyboard is back lit with a nice feel. The screen is large and sharp, my one complaint is that the screen could be brighter. The performance is excellent, snappy and responsive. To be honest, I only use it for general tasks so I don't overwhelm it. Battery life is very good, with all day use possible. The touchscreen is accurate and convenient for occasional use. The laptop is a 2 in 1 device so the hinges allow 180 degree movement. It does convert to tablet use, however it is rather bulky and awkward, used as a tablet.

PC was a gift to a young lady who has never owned a new PC. She needed her own PC to assist her husband with a side business. The PC has a NPU (Neural Processing Unit) which will help with demanding tasks while having great battery life. Her response was “This thing is fast!” Thanks to the Best Buy associate for the recommendation.

I recently started using my new Dell laptop, and overall, it’s been a solid upgrade. Performance: The laptop handles multitasking smoothly. Apps open quickly, and switching between work tools, browsing, and streaming feels effortless.

Great laptop w amazing memory and speed...nice size screen, too! Dell has always been a good and solid purchase for my needs.

Well built and easy to use. It runs fast and has plenty of storage space. I anticipate it being a useful part of my gear going forward.

An excellent buy for a college student. Easy to use device with a lot of memory. It was $400 off the week that we bought it at Best Buy

We were replacing a windows 10 dell machine from 2016. So far we really like near everything about the windows 11 dell machine we bought EXCEPT it won't play MP4 and MP3 files. It is quiet, it starts up quickly, it runs very fast, and we used Best Buy's data transfer to set it up, which helped hugely. We are pleased with the upgrade to what appears to be a huge improvement (well, if one uses a 9 year old machine, what does one expect). We just wish it would play mp3 and mp4 files (grrrrrr). I'm sorry to say we don't recall our sales person's name, but he was terrific and I wish I could recall it and mention him.

Great laptop. Easy to set up. Lots of storage. Love the touch screen.

good laptop, good battery. work well so far. I am happy with it.

Im very happy with the laptop, it works amazing! Great speed! It has all I needed

Had a great and an exceptional experience using this laptop soon after buying from Best Buy store in Pentagon city. The screen looks very bright and vibrant that I wanted. Enjoying the speed once I click on anyting - brings me faster. The sound I like very much, very clear and loud, when I watch movies and songs. The best thing I like is the battery life. It surprized me! Lasting very long time. I had always a complaint regarding my past laptops I bought. They did not meet my requirements and expectations. I am so far enjoing and satisfied with this laptop.

First of all, the Best Buy sales team was fantastic and knowledgeable about many platforms. They were able to suggest this Dell laptop as a solution to my need for professional presentations. This is such a well-designed and powerful laptop. It connects to the weakest Wi-Fi signal and holds on to it with a grip. The display is crisp, and there was no lag when I connected to Bucknell University's AV system through the built-in HDMI port. I will buy one of these for my Bride soon.

I definitely loved it the best computer ever I was trying to decide between a Lenovo Yoga or this one cause my husband has the Yoga but this one was way better in everything and I got a great deal on winter sale