Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.99
Save $350
The comparable value is $1,199.99
Deal ends in 2:54:54

Customer reviews

Rating 4.8 out of 5 stars with 939 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 939 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen and that it is a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to setup. Great battery life. Super thin. Very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live this laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a tax business form home and this is veey useful. The speed and memory are enough for what I do and the touchscreen screen is more needed than I could have imagined and i use the heck out it. This may be the only model laptop i buy from now in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Dell Plus Copilot+PC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen, crisp pictures, love that I can use it as a lap top and a tablet, it has really good sound and it has the 10 key numbers which are a must have for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We literally were in and out in 15 minutes on a Sunday afternoon December nonetheless. A Best Buy employee asked what we were looking for. We explained we wanted a laptop for a 12 year old boy who technically wants a gaming computer but parents want a computer that will be school and gaming friendly. He led us to this, explained it was the best of both worlds and it truly has. It has allowed him enough gaming speed and also utilizing Microsoft, and other platforms for school work. Set up was easy, it’s portable, and we’ve had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent processor excellent price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product offers excellent value for its price and capabilities. I was hoping for a significantly faster processor since my previous computer was lagging. After conducting research and receiving helpful guidance from Best Buy employees at the Wheaton Store, I found that this option met and even exceeded my expectations without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice for business purposes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to replace a lower end model we regretted buying from a different store. This has been a far better choice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for all my needs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all my needs. I work from home and do a lot of online research and write reports using Word.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop for cottage use

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace an older desktop at our cottage. This way I can transport it back home. Convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gret product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite fast and easy to use. The touch screen is really nice

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you’re looking for in a computer. Fast, great battery life, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Always Trust Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Dell laptops. The 2 in 1 version is so reliable and adaptable. But, I came to Best Buy that day to get my old Dell repaired. John, in Tech, and especially Jesse, in sales, helped me understand that getting my old laptop repaired was not a good economic option. I am always so impressed with your knowledgeable and friendly Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome overall touchscreen laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I was looking for go in, and this laptop meets my expectations. Very easy set up. Very responsive with plenty of storage for household needs with vibrant, clear display. Love the touchscreen and easy to use keyboard with numerical keypad. Awesome flexibility to use as a pad as well.

    I would recommend this to a friend
  • Cons mentioned:
    Port quantity

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop and pretty much has everything that I could need or want in a work laptop. I love the touch screen and the fact that you can fold it and use it as a tablet. The only thing that bugs me a bit is that it only has one USB outlet. One USB and one USB-C outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Business Analyst

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the purchase. And If you are looking to upgrade your old laptop, I will definitely recommend this product. Good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell it is easy to use and I am so glad I chose this one for sure! Love this Dell computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for just day to day web browsing, checking e-mail, and occasional shopping. The screen is a comfortable size and plenty of storage (1TB) for my needs. Have nothing negative to say about this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a laptop?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son's school needs. Ample memory and storage, and the touchscreen is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use; touchscreen laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me as a college student. Has all the features I need for school. I’m not too good with laptops or computers but it is easy for me to use. Great quality as well. I highly recommend. I also love the touchscreen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! i read some of the negative reviews about weight, size, but decided to buy it anyway. I love it, it is not heavy, runs/responds quickly and is just the right size for travel to sites or staying in one place. So far, nothing bad to say about it.

    I would recommend this to a friend