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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 937 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 937 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cant beat it for the price!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this laptop for work use, its been a whiz working on it! fast, easy and reliable. i would recommend to anyone who enjoys good quality and ease of use for a laptop. Work or Play!!! and connects to my Docking station like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike on this laptop. Beautiful bright screen, good sound, keyboard has a great solid feel, fast computing. We actually bought 2 of these, one for me and one for my wife. We are both very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Touchscreen is nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is really nice for online textbooks, especially when the screen is flipped when I need to be comfy kn the couch doing school work. Battery life has been awesome and screen doesn't glare bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell plus 2 in 1 16" is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its wide and has numpad, I use it for school and the speed is perfect. I just use my phone as a hotspot but it still like using a regular wifi. I got it on sale too. I am very satisfied with the purchase I made. Dell is always amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dell Laptop — Great Performance & Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Dell laptop from Best Buy and I’m very satisfied with the overall experience. The laptop is fast, reliable, and handles everyday tasks smoothly (web browsing, office work, streaming, and video calls). Setup was simple, build quality feels solid, and battery life has been consistent for my daily use. Best Buy made the purchase process easy, and I would confidently recommend this Dell laptop to anyone looking for a dependable machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xmas Gift Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I have recently purchased this amazing laptop, it’s my new baby and I am not sure how to proceed with some of the technical stuff. I’m very excited to start learning how to use and protect my new baby. Maybe I’ll get in touch with the Geek Squad, they were very helpful in downloading the different programs needed to get started. Everyone at Best Buy was so awesome. Maryland Pkwy location.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very , nice laptop, such a great purchase, very nice graphics, and fast processor, I totally recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It is the perfect size and weight. The biometrics make it easy to login without typing a password. The keyboard types well. I am an IT Consultant and it is perfect for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set up. It’s fast and works great. I work remotely and connected 2 monitors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ❤️ very good laptop had no problems with and will go back to bestbuy and buy something else

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just the perfect thing that I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about 5 weeks ago and I’m loving it. I bought it as open box and I’ve had no issues with it ever since. It runs fast and smoothly. I’d recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly, fast, clear display.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, fast, everything works smoothly as it should. Also, the display is clear and colorful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Dell laptop & Geek Squad helped me get it set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I investigate a lot for buying this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking to buy an apple laptop but city is not in the best point as an AI if you compare it to copilot and In The End hay investigate And This Is, the perfect laptop, even for AI and the price is the big difference. This is a very smart purchase for your pocket! Best quality price..! Is top!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop its faster and more easier to use then anything I've used before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    From a Mac User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit has served its purpose. I’m mostly a Mac user but I’m quite impressed. I would recommend this unit to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work laptop. The battery life is great. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop with touchscreen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop screen was the perfect size. The touchscreen make use it very easy. The processing speed is fast. Under $900

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed, and was ready for pickup super fast.

    I would recommend this to a friend