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Customer reviews

Rating 4.8 out of 5 stars with 939 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 939 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is awesome. Lots of storage. Touch screen is responsive. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer that I could do my taxes on. The young man who helped me showed me a couple of different computers. I ended up getting a Dell and it has a 16 inch touch screen. It is easy to use and has plenty of storage. It is lite and very compact, the picture quality and color are all good. I have not used it a lot as to windows 11. I have not actively used the copilot so I really can’t say much about it. The battery life is very good and I’ve charged it once and watched a movie and it still has plenty of charge. Overall this is a good computer, I’m just a novice computer user.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, good quality. Love that it’s touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know very little about computers but I do know this one works well. It is exactly what I needed as a student laptop for returning to complete my degree online. Function is great. Screen clarity is great. Programs and application run smoothly, no issues with connection. It is a bit heaftier than some other smaller laptops, but I can live with that in exchange for the 10-key number pad and larger screen. Overall, I'm very happy with this purchase and I've recommended the same one to my son for his college needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it is very convenient, mainly for like if you wanna be productive, the batterly lasts very long good for long zoom meetings definetly playable for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    16” Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new laptop, very fast, great battery life, large touchscreen is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Intel Core Ultra 7 marks a step up from past consumer-grade chips: it brings a strong balance of power and efficiency, making it well suited for modern multitasking, productivity workloads, creative workloads and even light-to-moderate gaming. In everyday use — running heavy office applications, large spreadsheets or significant browser workloads — the Ultra 7 delivers smooth, responsive performance. Its high core/thread counts and improved architecture noticeably accelerate tasks like video encoding, data crunching, or creative software rendering, outpacing many of the older mainstream chips. The result: a laptop that rarely feels sluggish even under load, and comfortably handles demanding workloads without overwhelming power consumption. When paired with capable GPUs, as with the Inspiron 16 Plus model, the system becomes an attractive option not only for content creators — video editors, graphic designers — but also for developers, data analysts, or anyone doing CPU-heavy workloads as part of their everyday computing. The Ultra 7’s strengths in multi-core performance shine in compile times, rendering jobs, and similarly parallel workloads. That said, the Ultra 7 isn’t a “top-end gaming powerhouse” on its own. As with many CPUs of its class, raw gaming performance may lag slightly behind the highest-end chips — especially when graphics-heavy games are involved, or when pushing high frame rates. If your primary goal is cutting-edge gaming or professional 3D rendering, a higher-tier CPU or specialized hardware might be worth considering. In summary: the Intel Core Ultra 7 delivers an excellent real-world balance of performance, responsiveness, and efficiency. For professionals, creatives, or power users wanting a laptop that can handle serious workloads — but still remain versatile enough for everyday tasks — it’s a very compelling choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    Dell - Plus - Copilot+ PC - 16" 2K 2-in-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs well the 16” screen has nice color and for what I used it for it does the job not a laptop for gaming but for every day use I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and had a recent disappointing experience atxa well known electrinics store. I did research in the type of laptop I needed and quickly found what I needed my local Best Buy. I went to the stire hoping they had the laptop I wanted. I was greeted with coutesy and Mike, a sales rep took me immediately to the Dell product I had seen on the web. Mike pointed outvthe features, then offered me other similar laptops etc.. I decided on the Dell and itcwas on sale. Hexwas very informative and took care of me. I was happy with the selections, Mike's suggestions and information. I felt I was treated like a valued customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It has a good amount of storage and memory. The color is beautiful and so far it's working way better than the cheapo laptop I got off Amazon which broke less than a year after I purchased it. I like it has a defense system, however, I do wish it had its own built in antivirus protection. I would be willing to pay more to not have do find another antivirus protection software. The McFee antivirus protection software is annoying as it keeps trying to get me to buy another subscription even when the computers defense system says there are no threats McFee keeps popping up saying that there are website threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is really good screen is big and its smooth handels heavy workloads and llms as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am loving my new 16" Dell 2-in-1 Laptop. I chose 1 TB storage, so no worries about getting low on space! Love the touchscreen but be aware, a pen is not included. The keyboard is a pleasure to use. This Dell is a lot heavier than my much-smaller Samsung desktop, but that won't stop me from using it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Phenomenal Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a new personal laptop (first new computer purchase in over 10 years). Got this on sale and from the design, speed and price, this laptop is excellent and does not disappoint. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Dell 16" 3 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop's performance. The screen is a perfect size, and the colors are bright and true. I am especially happy that it has a numeric keypad. It was reasonably priced, and I expect it will prove to be of good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Dell computer. I’ve had a Dell Lattitude and the only reason I bought another computer is my old one can’t be upgraded any longer, although it still works great. I plan to keep both computers for now. In my opinion, Dell makes the best computer on the market!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of best laptops I have owned. I usually buy HP but this blows HP away. Fast and easy to use. Love the fact I can use it as a tablet. Great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great laptop at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Amazing graphics. Display is crip. Can navigate very quickly and handle multiple tasks as once with ease. Love the backlit keyboard and the # pad. Touchscreen and 2 in 1 feature is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer meets all of my needs easy to use love numbers on the side of computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell laptop, its super fast and I can open many windows at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop floor workers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mundo, was very informational and was able to answer my questions, give me countless suggestions as to what computer best suited my needs. He was very polite and attentive to finding the best fit for me. I appreciate his hard work and his determination to provide efficient customer service.

    I would recommend this to a friend