Customer Ratings & Reviews

Love it, perfect size, runs fabulously. Love the light weightiness of it as well.

my 1st 2 in 1. to be honest was not sure about it. But I knew this computer had all the features I was looking for. lets just say I love it my 1st dell in many years. no regrets. an i never leave reviews so it must mean something

No issues works great Easy to setup and get started

power and speed in a sleek laptop, a great purchase - super clear display with all the bells and whistles you could want.

The Dell - Plus 2-in-1 16" FHD+ Touch Screen Laptop has a great display with lit keyboard, tons of memory, warp speed and great sound! perfect for uploading and editing music videos to my YouTube channel! All for a decent price!

This laptop is so fast. I didn’t realize how slow my old one was until I started using this laptop. It’s unbelievable! I just use it at home, but I’m glad I got it. The AI ability helps when I can’t remember something.

I love my laptop! It runs well for my use as a college art student. I am able to use different programs on it no issues, and it is very user friendly to me. Can’t complain about anything! It’s worth it!

Very fast processing times, colors are clear and vivid, Service with Best Buy in purchasing the Dell laptop was exceptional!

Works awesome only bad thing gets hot easy. I really like touch screen. I am a senior the voice help is great.

I wanted an easy to use, basic laptop, and this fits my needs. It took a little while to set up, but seems to be working out well for me. It doesn't have enough plugs for things like a mouse, an extra monitor, etc., so I will have to buy an adapter.

So far so good, great picture, reasonably priced and nice speed

Great laptop, and excelente price, nice color and good features

This was our choice in updating to a laptop with Windows 11 to replace a Desktop computer with Windows 10 that we got in 2018. Since we have been Best Buy Total Tech members and have been using Office 365 and since the Desktop computer was operational, the transition of data to the new computer by Geek Squad went smoothly. I was able to load our Security software and Printer icons and activate Office 365 prior to Geek Squad transferring data. It has been a good experience.

Love my Laptop, was concerned about being able to operate, but with the help of Geek Squad getting it set up and some instruction. I have no problems operating it..... Thank you to all who helped....

I have had this for over 3 months and it has not dissapointed me yet. Great for customization and reasonable pricing compared to macbook which prices are through the roof coming from a company that sabotoges their own products and devices so that their buyers are compelled to buy more. The only thing I dislike is the amount of ads that pop on the device itself and unwanted new articles. Just realized you cant right click nor two finger click, wack. Thank you.

Great computer at a very fair price. Great speed and screen resolution. Been a Dell user for years.

Needed a new computer. This is the first time ever purchasing a Dell. No issues or disappointments at all. Love

This laptop is performing well. It's a nice machine.

Product is working good for our family's need so far. We use our phones mostly so we aren't on the computer much.

I had an old laptop, so I was surprised to get a touch screen along with a mouse with this computer. It is much lighter and faster than my old computer. This was definitely a step up!