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Customer Ratings & Reviews

$1,140.00
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The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 600 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of features

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Lots of features to keep the it relevant for some time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    my mbe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the perfect fit for my needs. Screen is big and unit portable enough to carry around when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dell +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a lot of power and can run a lot of different systems at the same time, but it does get a little loud sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Protools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not even gonna lie, I really like this computer. It was easy to set up, runs smooth, and doesn’t lag like my old one did. I can do everything I need on it without it stressing me out. Only thing is when the computer dies and has to reboot it will try to make you reset the entire system. You will have to hold the power button and reboot it again then it will load to your normal settings. That’s really the only small issue, but it’s not a dealbreaker. Overall, I’m glad I bought it. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good purchase. When looking for settings, they are pretty easy to find unless it is something that is very specific that you usually don't alter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 16 Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell computer made me realize just how much in need of an upgrade I was. It is like going from a Horse & Buggy to a sports car! The machine has more capabilities than inknow how to use, but learning has been enjoyable. The sales staff at Best Buy were very helpful in enabling me tonunderstand what I was purchasing, as I am not overly computer literate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I've had a reliable touchscreen laptop. This serves its purpose very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much this computer, work really good, looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase. It was an open box deal and you could not tell it was ever used. I would like to thank Best Buy for giving me such a deal. It is everything I was looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Maybe I had a bad one from the bunch?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love it but it ran warmer than the HP and Lenovo with the same processor--even when being lightly taxed. Price was good plus 32gb ram but I couldn't convince myself I was a keeper. It also seemed like the power management wasn't as efficient as a couple of the others we had tried. Maybe it needed an update, I'm not sure. But when it ran so warm once while it was charging that the glue holding a rubber strip running along the underneath backside of the laptop soften and the rubber strip slipped off, it was over for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    GB's review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Speed is appropriate. Display is good, though I haven't watched a movie or show on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for office work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it at work. Is great and powerful having multiple tabs open and photoshop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good complete my expectations, fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Buy Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell Plus Copilot PC is everything I was looking for in a new laptop. The functionality and speed impressed the most. Best Buy pricing sold me over other stores carrying Dell laptops. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product...good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with price and product,,,a lttle more in assistance to set up would have been nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful and Reliable Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with impressive performance, sharp graphics, and reliable features. It handles everyday tasks and creative workloads smoothly, making it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. My old laptop was very slow. Should have gotten a new one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for digital editing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for Photoshop and digital editing. Runs nice and smooth with good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 16" 2K Touchscreen Laptop is an awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome! It is nice to have a functional computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works just as advertised. Extremely fast.

    I would recommend this to a friend