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Customer Ratings & Reviews

$1,140.00
Save $139.99
The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 600 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best computer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this laptop for Christmas and have been loving it. The screen is huge, the set up was easy, and I love that it is a touch screen. Recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Dell for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Perfect for someone who travels. Nice design and very sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the design and ease of use was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, easy to use, clear display, exactly what we need.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh this computer is amazing! Fast and so easy to use. Love this computer! Also the tech associate was great - he took his time and LISTENED to what we wanted and his suggestion for the computer was exact and perfect for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer at an amazing price point for my college freshman studying engineering. It exceeded the specs provided by the school and DELL continues to make high quality products that perform well and last. The screen resolution is stunning and it definitely exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very fast at an affordable price. The Geek squad did an excellent job setting the computer up with Windows software.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality build, smooth setup, beautiful screen, best value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the computer that long but thus far it is working well. Set up was extremely easy. Price was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my 18 year old Toshiba. Wow, what a difference. And it's fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell plus 16" computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to manage well using this computer for simple things. There is more that it can do but I needed to be told the items I needed to put in the computer (i,e, the security system). I will have to call the Dell company to get this help. I will also need to take a class at the senior center since Best buy does not offer this much needed service.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase - have not had a laptop in quite a while, but this is just perfect. Fast, great size, price was perfect for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luis Casas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy- excellent price -excellent service performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing and such a great price for the specs that it has and they are always running good deals, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell is in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is superb. It’s very fast at processing tasks and with MS Copilot it makes this machine future-proof. Very satisfied with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Copilot Lands Me Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good. Computer. Not bad, smooth, fast ,rugged graphics are great no lag time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus Copilot 16” laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell Copilot laptop is excellent and very happy with the help from the Geek squad to show me some tips and transfer of files from my old laptop! Thank You again!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best for Cybersecurity Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really good for working professional because it has 32 gb ram and AMD processor which is ideal for security professional and students as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lapto was received in excellent condition, I already performed a functionality and performance test and this one has been excellent in the time I have had it in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer a lot. It is fast and can handle everything i need to do with it. I am giving it 4 stars because of a couple of weird glitchy things that have happened on start up, and with the fingerprint scanner. The issues resolved themselves, thankfully. The computer itself feels pretty sturdy. It’s a bit heavy, but i needed the bigger screen for design work. I thought the Copilot button was unnecessary, but- I've actuallu used it a lot. Overall, i am happy with my purchase.

    I would recommend this to a friend