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Customer Ratings & Reviews

$1,140.00
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The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 600 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, love the big size screen in a world where everything else is small. Being using for moderate task nothing major yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and speed i need to work multiple tasks. Assistance was extremely helpful and went beyond what i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Great product and great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new laptop from Best Buy, and I couldn’t be more impressed with the entire experience. The customer service was outstanding from start to finish. The staff took the time to patiently walk me through all of the available options, answering every question I had without ever making me feel rushed. They listened to my needs, explained the differences between models, and made sure I left with the laptop that was the perfect fit for me. What really stood out was their professionalism and patience—they truly went above and beyond to ensure I felt confident in my purchase. The setup support and helpful tips they provided made the transition to my new laptop smooth and stress-free. If you’re looking for not only quality products but also top-notch service, I highly recommend shopping at Best Buy. Their team turned what could have been an overwhelming decision into a very positive and easy experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Love the extra ram installed. Runs beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it , smart one, updated, recommend it. Go fot it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Increíble Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible laptop, I recommend it 100%. If you buy it, believe me, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Seems capable of doing all that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still exploring!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is daunting getting a new computer after using Word 2018 and Microsoft 8.1. Baby steps! Lesson learned - keep up with technology!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and well constructed I got it from the Washington street store and everyone there was helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Budget friendly Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop . I wanted affordable and related to my work n I got a good deal at Best Buy . I love their service and offers. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all my needs and is easy to use. It required no learning curve and was compatible with my current equipment. It was ready to go just walking out the door no extra work needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was and is worth the price have only owned it a couple of weeks and works great. Takes a little bit to get used to compared to the earlier windows i have not had any issues as if yet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as it should. No negative issues at all to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new laptop for gaming. This one is equipped with everything I need to play online and solo. I don’t have to pick and choose which packs to download now because I finally have the room for all of them plus additional games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this, no issues so far. Fast and charged quick, holds a charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dell 16 inch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great computer. My last dell computer was just as great. You can't go wrong with a dell. The first set up was really super easy for even non techies. The color and gragpics are super sharp. The keyboard is not the chiclet key booard like my for mer dell, great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoy this laptop...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. I was long overdue for an upgrade. Yes, there's much to learn and I'm not the best with computers, but I do like this one, so it's all good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible quality, valuable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, better than mostly Macs, you get more power, ram, storage and better accessibility to customize your laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I li I e this cimputer. Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the computer a couple weeks. It works great. I have a tendency toopen tabs. So far it has not buffered anything. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the quality and performance of this pro

    I would recommend this to a friend