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Customer Ratings & Reviews

$1,140.00
Save $139.99
The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 600 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nicely equiped and functional laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too early to know how reliable it is, but I like everything about it. It's functional and performs as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop 2 in 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fantastic, fast, consistent, no hassle. I really liked the digital fingerprint for security. Display is very neat and great for all performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice pc came well rapped too and I’m able to use it for all the important stuff I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the backlit keys and sleek profile. .........

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The Best Laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this lap top. The speed is fast and I love the numbers on the right sides. Makes life so much easier. I highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Dell Laptop 16”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell laptop are built better than others. This is our third Dell computer over last 10 years or so.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dell 16 Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for dayly activities. Enjoy the touch screen and how simple the setup was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Birthday Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife for her birthday. She is very happy with everything it is able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Layout is fine, it's only crashed once on me, been using it for 48 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect buy for educational and office purposes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely suggest this product to buy this product

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    COLLEGE LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with copolit for my freshman in college. Plenty fast for streaming and smart enough to help him with notes and AI.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and love the size still big but slim

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t totally explored this laptop, however, it feels great so far. Perhaps, the speed is not matching what I anticipated but I’m still trying to learn it well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    What a diffe ence a new system can make

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a change from my system 10 machine. It's quicker, more intuitive and just easy to transport from file to file

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ne computer upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this computer for 2 days but it is a significant upgrade to by previous Surface Pro.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xomputer is good, id just say the computers keyboard gets hot after about an hour of being on. Not but burning hot but still.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Office Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an office computer for a new business - excellent purchase. Does exactly what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the amazing laptop. the deal when they sold it to me was very good. I'm very satisfied with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it but works fine; needed a new computer due to windows 11 need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is very quiet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop. Having 32 GB of memory 1 TB of storage is great for the price! I will be using this at home.

    I would recommend this to a friend