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Customer Ratings & Reviews

$1,140.00
Save $139.99
The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 601 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 601 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, love it! Nice picture quality and great speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 16" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for an old all in one dell desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer for the price i got it. Runs well. Ive had some minor, easy to fix issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. No issues. Clear directions and easy setup and operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, AI advised me to get 32 GB Ram for future so I did

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, highly recommend. Too if the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TG LAptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to have set up and get up to speed on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Loads fast. Works well.Charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slammin' Black Friday deal on this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slammin' Black Friday deal on this one! Perfect holiday gift/upgrade for the wife. Don't see 32GB RAM in this price range too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Judy Loves her new Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit Service- Great Product-My previous lap top is 16 years old and also a Dell which I purchased from you 16 years ago and it still works only it is not compatible with Windows and other new updates but love Dell. Never had to replace the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell laptop! I am not very tech-savvy and have had a very easy time adapting to it. Love the lighted keyboard and ten key features.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    good lapyop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and compact. For daily pleasure and business use

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Decent personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good personal laptop. It does run hot...takes the fan a long time to cool it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another Dell laptop and fortunately for me the operation for the new one is a great deal like the old one. I have had no problems with the set up or the operation of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sales pitch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales team in the computer section are superb, helpful, and knows their product specs and deals. Good salesmanship!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up new computer with geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very helpful Believe Denn the menace first checked computer and set it up to transfer items from old computer to new one purchased return visit they reviewed computer place microsoft new cumpter and i retreved my old computer Rome was very helpful in helping me choose a new compter Boardman Ohio Store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of a lifetime!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one heck of a deal! I cannot believe I got this at a very good price on black friday! I should have bought 2!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient but does get very hot unless you set it to max cooling which does drain the battery faster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good soup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loved it, it’s the pedectnsize for anything he may need it for, which is manly gaming and digital art

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So So

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for price. We was not looking for a new pc but after Microsoft update our 3 year old pc completely crashed and was forced to buy a new one.

    I would recommend this to a friend