Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,140.00
Save $139.99
The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 600 reviews
  • Pros mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A solid laptop for day-to-day use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether be it for work, school, or personal use, computers have become a large part of our life, with laptops becoming the go to for those on the go. For most, the Dell - Plus 16" checks pretty much all the boxes for day-to-day use. Setup on this device is as easy as it would be on any other Windows based device, although, I'll say it did seem like it took a little while longer to connect to my Wi-Fi then I'm used to. That may have been a temporary lag on my internet as once the device was setup, I had no issue flipping back and forth between websites. The device supports Wi-Fi 7, and speed tests showed speeds similar to or on par with my other devices. The screen is solid. No, it's not 1440p or 4K, but the 1920 x 1200 resolution will do for most day-to-day use. It has a standard 60hz refresh rate with 300 nits brightness, which, is again, bright enough for the day to day. The screen is a touchscreen; however, it doesn't double back over, turning the device in to a tablet. This is not a 2 in 1, this is a standard laptop. Web browsing, schoolwork, work, work...the AMD Ryzen AI 7 350 has you covered. The combination of the processor and the 32 gigs of memory make multitasking no problem. Just don't look to try and crank up Crysis as the AMD Radeon 860 M isn't made for gaming. The keyboard on this laptop is Ok. If there was any knock I'd have on this laptop for day-to-day use, I'd say it's the keyboard. It's fine, it even has a 10 key...but it just feels a little...stale. The key's done have the snappiness I enjoy. For others, this might not be a knock, or they may enjoy the keyboard...but I'm not a fan of the feel. It's backlit, so that's a plus...but the feel is a little off. The touchpad has a similar feel as well, which, I don't like. Sure, it could use more ports...and I'm also not a fan of the keyboard and touchpad...but the Dell - Plus 16" is a great laptop for day-to-day use, even with its opportunities for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop. It's fast, has lots of space and love the sleek look of it. The fan does tend to get loud when playing games but outside of that it's a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great quality and good investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is a fast, powerful choice for work and multitasking thanks to its AMD Ryzen AI 7 350 processor, 32 GB of memory, and 1 TB SSD, which together keep applications and multiple browser tabs running smoothly without lag — ideal for heavy productivity tasks like spreadsheets, documents, messaging apps, and creative tools.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    initial review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very fast connectivity (no issues with compatibility), Dell support is perfect as always, all that I expected, batery long also very good, a very round product, screen touch, I also use VMs, they work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    All Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, fast for my use. Enough storage for what I need at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 4 out of 5 stars

    Dell 16" touchscreen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Easy to use very fast processor. Easy to learn and get up to speed on Good storage

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice big screen .The battery life is great. The laptop works well for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Lighted keyboard makes it easier in low light.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, step by step instructions. Fast processor, long battery life. Very light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great Laptop - Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at an excellent price. The Ryzen 7 AI is a beast and the screen is beautiful. What pushed it to the top was the 32 GB RAM for less than similar machines with only 16gb. I have it hooked up to a docking station that gives me 3 screens of real estate and the battery life, though not the 22 hours stated, does give me 10-12 hours of actual use time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Screen quality

    Rated 5 out of 5 stars

    dell review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, fast. It could use more ports, looks sturdy but light enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Excelllent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, display, speed and battery. Good

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great laptop with fast AMD processor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop to replace our old Dell and I was looking for the fastest we could get for the money. Had to be at least the AMD 350 processor with 16GB memory and 1TB SSD and was having a hard time finding one. Walked into Best Buy on Black Friday and wandered over to look at the laptops and saw this Dell that I hadn't seen on their website. We ordered it and after arriving and getting started I'm so happy with the speed, keyboard layout, size of screen - for the money, this is a great laptop. We won't do any gaming but for normal browsing, shopping, spreadsheets etc I can now open the laptop and just get started without having to wait for an eternity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    Dell 16 Plus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several different laptops over the years and this Dell 16 Plus is by far my favorite across a broad range of categories. Its sleek, long-lasting, lightweight & ultraportable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My first Dell product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I am pleased with the ease of use. Was able to install Windows 11 on this one. The one I originally bought Windows 11 crashed the first time I used it. Not to heavy. Easy to move from one room to another. battery life is not as long as I expected. Less than 24 hours. Only used for 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Perfect for home office and working on the go.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an updated laptop for teaching, presentations and home office tasks. I wanted one with contemporary speed and processing. This does not disappoint. I find it to be quiet and very nice screen. I dock to utilize dual screens at home. I am very happy with purchase. The sales associate recommended this Dell for price and features.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! It is fast, storage is amazing, and the computer is light weight!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does everything i need and more. even touch screen for easy interaction. super fast and the screen is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been amazing especially for the price I got it for! The only thing I had to get used to is the number pad but once I was used to it being there it’s been fine! The fan is a little on the noisy side but it doesn’t bother me because my last dell sounded the same. If I had to pick one other thing to say I slightly dislike is opening it up isn’t seemless. But definitely worth buying !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    If you don't need a large display, this is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 17.3" laptop that I've had for 13 years, and this one fit the bill from specs. Over all, this is a great laptop. I liked the aluminum case, as my old laptop was plastic, and picture quality was great. It was fast, and did what was needed, but was ultimately too small for my needs since I have multiple open apps/programs at any one time and there's just not enough real estate available on the display to support that and still be visible/legible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Dell 16" 2K touchscreen laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, it is excellent for business and personal use; can't beat the screen size and speed.

    I would recommend this to a friend