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Customer Ratings & Reviews

$1,140.00
Save $139.99
The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 600 reviews
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Nice laptop for the right price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a couple of weeks and no complaints so far. I would call processing speed average, but it's got a nice, big screen and keyboard, plenty of storage, and it meets my needs just fine. Price is right, so I call it a good, functional laptop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It works like it is supposed to, is very fast, and has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs great in respect to its spec. for home office use Has a comfortable Keyboard layout. Great processor speed for daily use and a decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great work from home laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with this purchase. I needed to upgrade my laptop for work and this was a perfect fit. The battery life off the charger is amazing and the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Perfect laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this computer. Worth the wait and I love it! Does way more than I can explain. Any and everything you want, even a fingerprint ID. Good battery life, beautiful clear screen with vivid color. Best Buy did a transfer from my old computer onto this new. Perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This Laptop is for You!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for an educator to use in and outside of the classroom. Battery life is good, and the 32 GB hard drive has plenty of space for the Microsoft Suite and Adobe programs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, I love the size, full size keyboard is easy to type on. A little bigger than my last laptop, a little easier to work on. Wish it had facial recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Dell-Plus-16" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! It's fast, the screen is huge, and clear! Very easy to use. I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast with tons of memory for everyday use! Delighted to make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Plus 16" Touch Screen Laptop has been excellent so far. The AMD Ryzen AI 7 processor and 32GB of memory make it very fast and smooth, even with multiple programs open. The 2K touch display is transparent and responsive, which makes it easy to use for work and browsing. The 1TB SSD provides ample storage and ensures everything runs smoothly. Overall, this setup has been a solid purchase — offering powerful performance, ease of use, and a good choice for anyone seeking a dependable laptop with ample memory and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Recommended for business and study use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, definitely not slow. I recommend for small businesses and students. I have used multiple heavy programs with multiple screens and had no issue. The only drawback I think it has is that it heats up while on charge and using heavy editing programs. I ordered a heating pad a few days ago. Will write another review if heating problem is solved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Solid machine, solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable aluminum shell, snappy performance, and an overall competent build. Normally i buy Lenovo due to the performance standard and durability, this is one of the first Dell machines I've walked away with feeling like I was holding a sturdy piece of equipment in quite a while. Kudos to Dell for getting something like this back into an affordable range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Happy With My New Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, has good battery life. Love the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so sleek and efficient looking! So happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Excellent purchase and value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Solid feeling case. Backlit keyboard. Touch screen interface. Reasonably fast. Surprisingly few built in apps that have to be removed. All in all, a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wooks great. And fast, easy to work with. Bought a second for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good as a working laptop or for study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feature where your can connect your mobile phone. Since the new Iphone feature right now has only one port. So i can still charge it while on the phone call cause I dont wanna use the airpods or anything via bluetooth, I usually use wired earphones. It also smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome computer!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs so well. It was so easy to use and I like how it looks. I had a black computer its nice to see the light blue. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    very pleased with laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and reliable and love the speed, performs to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $1,099 for it, but then they dropped the price down to $799, which they price matched two weeks later. Some of the reviews state that the fan is very loud, not on mine. I love the touch screen, and the back lit keyboard. This is my 3rd Dell laptop, and so far each one of them lasted at least 10 years without getting slower, or having any issues. They only reason I upgraded was because my last Dell could not be updated to Windows 11. This is not a gaming laptop, but it's really good for everything else. It has a 16" display with a higher resolution than my last, 1 TB SSD, and 32GB ram, so I don't need to upgrade anything. It's also much thinner and lighter.

    I would recommend this to a friend