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Customer Ratings & Reviews

$1,140.00
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The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 600 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Good quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. Excellent battery life and screen resolution, very easy on the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Dell and Best Buy excellent customer experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! slim feature, fast and ease of use. Love dell products and will always recommend dell and best buy for their excellent customer experience

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best laptop thus far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dell laptop I've purchased. 8 yrs ago I purchased another Dell laptop that Windows no longer supports. Best Buy had a great price at that time. I still use it. They had another great deal on a new Dell laptop. My son is an IT and programming specialist and was amazed at the quality and included features. Even more amazed at the sale price. Again, great quality service, product and cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    My Dell Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate that numbers are listed at right side of key board makes calculating much easier. Excellent battery life. Easy to use screens.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was stunning with great colours and the touch screen was a bonus. Although I was a bit annoyed with the reflections when using outside. The track pad was big enough with good palm rejection. Have 32gb ram was a key highlight for me because Im a person who uses a lot of tabs and documents opened at the same time. Battery life was decent and works well with my workflow. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Nice laptop for CAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer for countertop cad drawings. Fast, nice picture and decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    GreatCcomputer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast, works perfectly. Purchased at full price, then got black Friday discount off $350.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it its great laptop with great features and touch screen ,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described and advertised. Speed is good battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer!! Love the keyboard and touch screen. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Smooth, reliable, fast Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really fast and very good. I use it for my daily work and it works perfectly without a flaw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sailing along on the - Dell - Plus 16" 2K -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of a new Dell Laptop is the perfect gift for my college bound student. Of course, it has all the Microsoft products needed, but it also has all the features she requested plus some extra added bonuses, i.e. movie app, games app and loads of free apps and more.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop and excellent in-store customer servi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student to replace 7 year old HP and they love this laptop, its speed and storage capacity checks every box and the best buy customer service when purchasing was EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Quality build at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet and cool running. Great battery life. Memory and storage top many rivals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can handle pretty much anything!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't say all that much more about it than what the title says. It hasn't lagged once, even with several games downloaded and thousands of mods alongside that. The camera isn't great, but I don't expect much of a computer camera anyway- it works for video calls/work meetings and the like, which is all I can really ask of it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my daughter for college. she is going into chemical engineering and needed a laptop that was fast, reliable and could hold lots of data and storage. this was a great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds battery lifee very well. Easy to set up. Light weight. Great on line support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best Buy to help me find the computer I need and to transfer my files from my old computer. There was a holiday sale going on so I feel like I got a very good price and the Geek squad helped me set up my new computer and get me started. I am an older computer user and have confidence that Best Buy provides me with excellent technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dell, laptop success story

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought his and hers matching Dell laptops For our new business, we needed a laptop that we could use to edit videos, have tons of storage space, And was touchscreen. When the Best Buy Associate helped us find our dells, he took all of our considerations and needs and found us the perfect match, we have never been more pleased. I would 10/10 recommend Dell laptops And Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dell-Plus-Copilot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I'm far from an expert but having lots of fun learning everything this laptop offers. Beautiful HD, touchscreen, backlight, number key pad everything I wanted. I'm very happy with my purchase.

    I would recommend this to a friend