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Customer Ratings & Reviews

$1,140.00
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The comparable value is $1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 600 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's strong overall performance, clear screen quality, and great processor speed, making it suitable for demanding tasks and daily use. They also appreciate its excellent battery life, portability for travel, and sleek design. However, some users have noted issues with heat dissipation and fan noise. Additionally, a few customers experienced problems with connectivity and found the port count to be limited, contributing to its noticeable weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 600 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Love the color. I bought this one as a gift for my aunt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop. Runs smooth, good screen for editing photos. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old laptop, this new dell is fantastic. it works at lighting speed compared to the old Windows 10 it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer hardware itself is reliable and functions how I'd want it too. I can run many programs perfectly fine. The display looks good and the system is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for personal/remote work use. I love the touch screen feature. Not too small and not too big, also lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Does everything you need.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productivity machine. Small and light enough to transport with battery to keep you online. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Meets my needs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Display very good. Easy to operate. Moves fast from one item to the next. Meets all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Beautiful Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I absolutely love my new laptop! It is beautiful, and I have had absolutely no issues with the feel, touch, etc. I am someone who ALWAYS used a mouse and have bought several wireless ones to accommodate. However, today I forgot to bring one. It is so nice that this laptop is touch activated so I don't really need a mouse. I can work well by just touching my desired answers, apps, etc. Thank you SO much! This is the first time I have ever bought a Dell, btw. It is much nicer than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop is great. Geek squad did a great job transferring all of my old data and wiping my old laptop clean. I would recommend usuing Best Buy and Geek Squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful and friendly staff and great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff at the Citrus Park, FL location. The supervisor and Luis were both very helpful and helped us purchase out new laptop. So far the laptop is good. Let’s hope it lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    SCHOOL, WORK, AND THEN SOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD, SPEED, PICTURE QUALITY, FUNCTIONS FOR ALL MY NEEDS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been working great! It does everything I need it to do and it is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Dell 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, clear, and bright screen. Very easy to read. User-friendly, albeit a little time-consuming to set up. Much better battery life (so far) than previous versions.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had a couple weeks but I do like it. Only issue I have is it’s hard to shut down because if you just move your mouse it turns back on so I now shut the mouse off after I select shutdown. Also had to buy a USB extender there was not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Quick Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am terrible at charging my devices. This laptop charges quickly, even while I'm working on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Nice Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Works as it should. Press fast and screen is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the feel of it. Not heavy and very quick to turn on. I switched from an Apple laptop to this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great build and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Good build quality backed by reputable warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great performance for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter for college classes. She has used it for over a year and loves it. Has all the capacity and speed she needs and works great for all her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Inspiron Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought it for the touch screen and backlit keyboard but came with plenty of capability. Easy setup. Performs great.

    I would recommend this to a friend