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Customer Ratings & Reviews

$1,184.00
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Customer reviews

Rating 4.7 out of 5 stars with 574 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. Its portability, battery life, design, and ample storage capacity are also well-received. However, some customers have noted concerns regarding heat dissipation and noise levels. A few customers mentioned limited connectivity and the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 574 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop is great. Geek squad did a great job transferring all of my old data and wiping my old laptop clean. I would recommend usuing Best Buy and Geek Squad services.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds battery lifee very well. Easy to set up. Light weight. Great on line support.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Dell, laptop success story

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought his and hers matching Dell laptops For our new business, we needed a laptop that we could use to edit videos, have tons of storage space, And was touchscreen. When the Best Buy Associate helped us find our dells, he took all of our considerations and needs and found us the perfect match, we have never been more pleased. I would 10/10 recommend Dell laptops And Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful and friendly staff and great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff at the Citrus Park, FL location. The supervisor and Luis were both very helpful and helped us purchase out new laptop. So far the laptop is good. Let’s hope it lasts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sailing along on the - Dell - Plus 16" 2K -

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of a new Dell Laptop is the perfect gift for my college bound student. Of course, it has all the Microsoft products needed, but it also has all the features she requested plus some extra added bonuses, i.e. movie app, games app and loads of free apps and more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had a couple weeks but I do like it. Only issue I have is it’s hard to shut down because if you just move your mouse it turns back on so I now shut the mouse off after I select shutdown. Also had to buy a USB extender there was not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop and excellent in-store customer servi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college student to replace 7 year old HP and they love this laptop, its speed and storage capacity checks every box and the best buy customer service when purchasing was EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my daughter for college. she is going into chemical engineering and needed a laptop that was fast, reliable and could hold lots of data and storage. this was a great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop. Runs smooth, good screen for editing photos. Very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dell +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a lot of power and can run a lot of different systems at the same time, but it does get a little loud sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Does everything you need.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great productivity machine. Small and light enough to transport with battery to keep you online. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a while since I've had a reliable touchscreen laptop. This serves its purpose very well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for personal/remote work use. I love the touch screen feature. Not too small and not too big, also lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Protools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not even gonna lie, I really like this computer. It was easy to set up, runs smooth, and doesn’t lag like my old one did. I can do everything I need on it without it stressing me out. Only thing is when the computer dies and has to reboot it will try to make you reset the entire system. You will have to hold the power button and reboot it again then it will load to your normal settings. That’s really the only small issue, but it’s not a dealbreaker. Overall, I’m glad I bought it. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Meets my needs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Display very good. Easy to operate. Moves fast from one item to the next. Meets all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer hardware itself is reliable and functions how I'd want it too. I can run many programs perfectly fine. The display looks good and the system is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    SCHOOL, WORK, AND THEN SOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD, SPEED, PICTURE QUALITY, FUNCTIONS FOR ALL MY NEEDS

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Beautiful Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I absolutely love my new laptop! It is beautiful, and I have had absolutely no issues with the feel, touch, etc. I am someone who ALWAYS used a mouse and have bought several wireless ones to accommodate. However, today I forgot to bring one. It is so nice that this laptop is touch activated so I don't really need a mouse. I can work well by just touching my desired answers, apps, etc. Thank you SO much! This is the first time I have ever bought a Dell, btw. It is much nicer than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been working great! It does everything I need it to do and it is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for office work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it at work. Is great and powerful having multiple tabs open and photoshop.

    I would recommend this to a friend