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Customer Ratings & Reviews

$949.99
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Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. Its portability, battery life, design, and ample storage capacity are also well-received. However, some customers have noted concerns regarding heat dissipation and noise levels. A few customers mentioned limited connectivity and the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 576 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and its pretty solid. Laptop is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love using it for work is super cool looking

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My new dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to acclimate to a smaller computer but after working with it I find it easy to use. I’m very happy with my new dell laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad support. Laptop running as hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for gift, couldn't agreed more for the quality and performance of this laptop totally loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we were looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what we were looking for when hubby’s desktop all-in-one took a dump. We purchased a keyboard and monitor to go with this and now we have the versatility to use at home just like is desktop performed or be on the go using just the laptop. This is a responsive laptop and was easy to set up. Best Buy refunded us some $ as it went on sale a month after we bought it. Awesome experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Purchser!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M husband and I bought this for our parents and they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really haven't had a chance to use it because it was bought for work that hasnt started yet but the price was fair for the stats and the saleswoman was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a definite upgrade from my 10 year old Dell. Set up, thanks to the amazing Geek Squad, was easy and I'm enjoying the decision to step up so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was wonderful and fast as well as great product

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very compatible for the things I need. It is convenient and lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    power packed value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, and great value for the specs. Use it as a workstation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for my school work and its amaizing, great for multi-tasking too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    16" Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! It was exactly what my grandchild needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Replaced it from another Dell which served me well for years.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I like the screen size and the keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Little Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a productivity machine and nothing more. I knew that going into it and it is exactly what I wanted. It boots up quickly, and all of the AI tools are incredibly helpful. My only gripe is that there aren’t USB-C ports on both sides, so I have to have the charger go all the way across my workspace since the outlet is on the right side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for video edition programs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video edition programs. I'm planning to buy a 2nd equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It is exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i ever hard. The screen toucn is perfect. No glitches what so ever. I also like the silence nature of the fan. I don’t habw anythings that i do not like about the laptop maybe dwon the line.

    I would recommend this to a friend