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Customer Ratings & Reviews

$1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Plus - 16" 2K Touchscreen Laptop's overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. The laptop also scores well on battery life, portability, design, and storage capacity. However, some customers have noted concerns regarding heat dissipation and noise levels. Additionally, a few users mentioned issues with connectivity, port count, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 576 reviews
  • Rated 5 out of 5 stars

    Knowledgeable Store Employee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to buy a computer without knowing speed, capacity and options. I was lucky to have a store employee walk me through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I don't like change (@ 83 years old), I'm giving this Dell CJ7MW94 laptop a 10. Had to upgrade Win 10 to Win 11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! The salesmen was so helpful, he answered all of my questions and was truly helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My College Grandson loves it. He was able to pick up right where he left off after his other PC crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pritts’ Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new laptop with its features that our old laptop did not have. Everyone was helpful at the Store from the sales associate to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evaluation of the products and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with the Dell laptop and HP printer. Customer assistance was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatl Customer Support!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's always adjustment to be made when you purchase a new computer. Looking forward to working with the Geek Squad to get it operating a maximum capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got tih laptop for his college classes and ulje is satisfied in general with his choice because it fulfills his expectations .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for all day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic setup for the price. Can’t find anything better in the price ramge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I returned an ok Dell laptop because . . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am responding to a request to review this Dell laptop because I recenrly bought one and shortly, thereafter returned it. I have no idea whether the Dell product was good or not. If it is good as sny other Dell I have used, it is as good, if not better than any laptop on the market. I returned it because on bootung it up I was stunned by the garbage that Microsift pushed up on the home screen. About hslf the screen was cinsumed by CoPilot. The other half was a selection of one-sided news links and the rest good old fashioned advertising, Silly me - expecting to find something useful that matched what I wanted to do or work on.. The toggles to change any unwanted stuff were difficult to find and change. This experience only confirmed what zilater saw in the techpress - Microsoft seems to be going sll out on pushing advertising on its end users. My existing laptop still has some legs so I see what can behpdated. Dell unfortunately will have to deal with Micrisoft a dits desure go sell advertising.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement happiness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to navigate. Included all of Microsoft systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patty G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dell Computer!!! Enjoying having an updated computer with added security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was helped by an associate and got exactly what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and reliable. No problems whatsoever. I chose Dell since I've had good experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMD Ryzan AI 7 350

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell plus Copylot+PC 16 Touchscreen laptop 2k Amd ryzan AI 7 350 32 gb memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly bigger frame but I love it. It's a power house which I assume is why battery isn't the best but I'll take the trade off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good memory. SSD sizes. AMD Radeon and GPU, NPU good for multimedia editing and rendering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. No issues since purchased. Sales people were wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was quite helpful when I was choosing a computer. He provided an explantion of features and purchase options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest laptop I’ve ever owned! I like the number keypad and the buttons have a slight rubbery texture that feels high-end.

    I would recommend this to a friend