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Customer Ratings & Reviews

$1,279.99

Customer reviews

Rating 4.7 out of 5 stars with 576 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Plus - 16" 2K Touchscreen Laptop's overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. The laptop also scores well on battery life, portability, design, and storage capacity. However, some customers have noted concerns regarding heat dissipation and noise levels. Additionally, a few users mentioned issues with connectivity, port count, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-576 of 576 reviews
  • Pros mentioned:
    Portability, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Dell Plus Copilot PC - 16" 2K Touchscreen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product: easy to use, fast, clear screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great display and touch-screen too!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 16 Plus is an all-around great laptop. It feature 32GB memory, 1TB SSD storage, an AMD Ryxen AI7 processor, Radeon 860M graphics card, and Windows 11 Home. These items combined equal a laptop up to just about any task. The overall unit is about 14" x 10", only 5/8" thick, and weighs just a little over 4 lbs. It has a 1920x1200 (16:10) non-glare display that is also a touch display! It's all packaged in a stylish silver aluminum/plastic case that feels sturdy, yet lightweight. It offers a full size keyboard that is backlit. It has dark colored keys with white characters that are easy to read, offer a soft-touch and nice "clickability". There's even a calculator button so no more searching for the calculator and adding it to the task bar. It has a built-in camera with dual microphones making it great for zoom calls or any other applications where audio/video are used. It has two speakers and although they only offer a few watts of power, they feature Realtek Sounz Real, which is impressive! The unit features one HDMI port, one USB-A, an audio jack, and two USB-C ports (one of which is used for power). This does limit it somewhat if you've got more than a couple of accessories. However, for an every-day computer, it looks great, the touch screen is sensitive and responds well, the mouse pad is good size, and the graphics card will accommodate most gaming! It's a super computer with more than enough memory/storage to handle just about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for a bit and once you get it set up it works great. The screen is nice and bright. It has great color and is good size. I'm really glad more laptops are going to the 16:10 screens. The extra height is very nice for productivity. The build of the laptop is very solid. It's quite thin but never feels flimsy. The hinges seem like they will hold up well and are smooth all the way from closed to tablet position. The sound is surprisingly full for laptop speakers. It gets plenty loud and doesn't get a tinny sound. The processor and ram are plenty fast for anything you'll be running except maybe for the newest games, but this isn't priced or spec'd as a gaming laptop. The video card is not the fastest but plenty for watching videos or basic games. The one thing I did to help was change the stock 'minimum dedicated video ram' in the Adrenalin software from .5 GB to 8GB. This laptop coming with 32GB gives plenty of space to dedicate more to the video system and still never hurt processing. You can charge from either USB-C which is great. It still has a USB-A which works nicely for my jump drive. I have another laptop that's only USB-C and having to use an adapter for the mini jump drive makes it much less convenient. Overall this is a great laptop that I plan on using for a long time to come and I would have no problem recommending it to anyone looking for a capable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    16" laptop is well built and works great!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop! I am using it for work but I did use it for some gaming and it works fantastic. Out of the box it is very easy to setup. I did have to charge it right away which isn't a big deal. It turned on and I had it setup and online in a matter of a few minutes. One thing is it is a well built machine and has some weight to it but nothing to bad. 16" laptop I don't plan on carrying it around to much. The 32GB memory along with the chip makes this computer work flawlessly and fast. I use autodesk revit and work on very large commercial buildings. The model loaded fairly quickly and once it was loaded navigating around the 3d model was effortlessly and smooth. The model rendered nicely and I didn't have to wait like my other laptop I was comparing it to. The unit has 2 micro usb, 1 hdmi and a usb 3.1 port. Those seem to be enough for my use as I use a external usb component which also worked great. The screen and graphics were really nice and I was streaming movies as well as videos and the colors were very nice. I was watching an old tv series while I was working and didn't have any lag issues. The only issue I have is waking it up and using the fingerprint reader but it is just getting used to using those features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Okay larger laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing the Dell Plus 16" Laptop it has a nice color and feel and is relatively thin for a laptop this large. I like that it has a full number pad, but I don't like that the mouse pad isn't centered. The 2K screen is pretty good and bright, and I enjoy streaming videos on it. And the touchscreen is responsive, but I don't use it very much. It can fold flat, but I would have liked it to fold entirely over like a tablet if you're actually going to be regularly using the touchscreen. Performance is pretty solid with the AMD Ryzen AI 7 350 cpu and 32 GBs of ram. On my second day I encountered a huge issue with the laptop where it wouldn't boot normally and gave me a blue screen requiring a BitLocker recovery key and the whole process was just a pain. Why is a brand new laptop breaking like that? Anywho, overall it's an alright computer for doing everyday things and the battery last quite a long time. You can handle basic games or ones that are cpu dependent just fine, just don't expect to play anything more extreme.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good all around laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great "Do All" laptop. Has a full 10 key keypad on it, so it's great for productivity. The keys are responsive, though a little on the heavy side for a laptop. I like that for the solid feel, but some laptop users may not. The screen is bright, and viewable from several angles. Nice when playing media and someone is off to the side a little. The touchscreen took some getting used to for me, this is my first laptop with that feature. It's responsive enough to be completely functional, with little lag. Wifi and bluetooth connections are fast, and easy to do. Battery life with moderate usage is great. Impressive even in my opinion. Heavy streaming use of course will drain it faster, along with lots of multitasking. It also had no issue connecting through USB-C to a universal docking station I have. While it's not a gaming computer, you can still play some games, albeit on low settings. The speakers are lacking in a big way. However, the bluetooth connection is fast and pretty much lag free. Connect a bluetooth mouse, Keyboard and even speakers or earbuds. I found a small bluetooth speaker to be more to my liking. Other than the speakers, the only issue is with the Microsoft software. I don't like nor want to have to have a Microsoft account to use my computer. There is no way around that currently. There was an issue with Bitlocker, which I made sure was disabled. Somehow it got enabled and locked me out of my laptop. Having to take the time to go into my microsoft account, get the key and disable it again is a pain. For that reason and the lackluster speakers, this gets 4.5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice computer, except for the internet issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall much faster than the computer I upgraded from. The biggest issue i have is the internet. It boots off a lot and apparently, that is a common problem with this model. It's annoying, but usually, it boots you, then reconnects about 30 seconds later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer with the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for My son that likes to make music. He really loves it. He’s really happy that we bought this one so to anybody that likes to make music this is perfect for that situation. I give it a five star all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yulie D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent for study and you can work in different apps, you can do whatever you want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 16 Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dell 16 plus was easy to set up without having any issues. The laptop has worked well and has not had any issues with performance. I have been happy with the touch screen and enjoy the interface much more than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFH? Yes!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for WFH good size laptop! Easy to use. When playing games unplugged the battery only lasts a couple hours but this is not meant for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has worked really efficiently. It will definitely work for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the laptop now. It works great and was very easy to set up. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop! I needed one for personal/home use & it’s perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16 plus laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have to get use to windows laptops conijg from macs. Works pretty good with things i do. Photo editing is ok.. windows computers still has this buffing lagging thing whwnever i edit pictures in lightroom, after a few times of freezing, it starts to run smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid college PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device for the price. We are happy with the purchase.

    I would recommend this to a friend