Customer Ratings & Reviews

I am very impressed with this laptop, and the price point Dell is selling these at. One 'con' is that the memory is soldered on and is not upgradeable, but it IS scalable to meet your needs. Time from power on to productivity (able to use the laptop, while windows updates were installing in the background) was about 45 minutes, which is one of the faster setups I have seen from a laptop in recent memory. There were some dell firmware updates that installed upon the next 1-2 restarts, and those required the power adapter to be connected so please keep the laptop plugged into power until you fully finish the setup process. For testing, I left on all of the normal dell bloatware, and only uninstalled McAfee virus scanner and installed my Spectrum Security Suite. This laptop did come with Windows 11 home edition, so if you are looking for a higher O/S you will have to purchase and install that yourself. Geekbench 6 results: Single Core 1974 Multi-Core: 9278 (this is almost double the speed of my Gigabyte Aorus laptop that is less than 2 years old) Geekbench AI results: Single precision score: 2013 Half precision score: 1033 Quantized score: 4629 Copy Speeds: USC C copy speeds got up to 701 mb/s. A 42 Gb file took less than 5 minutes to copy from my USB-c connected portable hard drive 575 mb/s copying from laptop to external usb-C Hard Drive Memory Scalability: Through the AMD Adrenalin software, you ARE able to allocate more (or less) system memory for GPU usage via the AMD software - although the first laptop I received from dell had some issues including windows not un-allocating half of the installed memory, and the AMD adrenalin software kept crashing and then somehow uninstalled itself. The dell support team was quick to send me another laptop to replace the original one that had these issues. This new laptop hasn’t encountered either of these issues since. For gaming, I installed and played Tomb Raider from the xbox app, the GPU utilization jumped up to about 46% during game play but power consumption did not go over 8 watts. Wi Fi: This does have a 7th generation wifi adapter onboard, but since my home router is only wifi 6 capable, the speed tests I ran were very close to my other (wifi 6th gen) devices. My speed test came back with 485 Mbps download and 11 Mbps upload speeds. Heat: when using this laptop on battery, the bottom of the laptop does NOT ever get overly warm. This is nice, as my lap usually feels on fire when using other laptops for extended periods of time. However, if you are charging the laptop, while using it, the upper left corner of the laptop will generate some heat (close to where the charging port is.) TouchScreen: I did not have any issues using the touch screen over the trackpad. Great for one handed computing while holding my newborn in the other hand 😊 Overall, this thing is a beast. If you are thinking about getting one, I say go-for-it!

This silver Dell Plus 16 notebook has a lot of potential (and good bones as I say).  It's based on AMD Ryzen AI 7 350 CPU, 8 Cores and 16 Threads (4x Zen 5, 4x Zen 5c running from 2 GHz to 3.5 GHz(Zen 5c) and 2 GHz to 5.0 GHz(Zen 5). Its multi thread rating is 21,127 and single thread rating is 3,919. Typically consuming 15W but peaking at 45w.  It's a power efficient processor that has been popular in mid to high-end notebooks supporting AI (NPU TOPS up to 50 TOPS).  It weighs 4.46 pounds and the external case is all aluminum (silver).  It has a 1920x1200 HD+ touch screen. This Dell uses the AMD Radeon 860M GPU.  It also has a nice backlit keyboard. It also does not have an Ethernet port or a SDcard reader.  It has two USB 3.2 USB-C ports and one 3.2 USB-A port and 1 HDMI 1.4 port (w/HDR video). It has a headphone/mic jack.  It supports Wi-Fi 6 and 7 and Bluetooth 5.4. It has a very nice 2K camera (but no physical shutter).  It integrates Microsoft Copilot with a Copilot key.  The USB ports are all limited to 20Gbps, it does support outputting to a USB monitor via the USB-C port.  It has a nice trackpad. The back of the monitor is a silver metal as is the keyboard base, the bottom of the computer is also a sturdy metal base.  The bottom can easily be removed by removing 9 screws (good/easy). The AMD Radeon 860M GPU decent integrated graphics processor, it can handle light gaming at lower settings. It is fine for basic video editing and creative tasks and for browsing the internet.  It's energy efficient; it is not suitable for high-end gaming. It should get about 20 hours of usage on battery power.  It comes with a pretty good Micron Gen 4x4 SSD; spec'd to have max seq writes at 7000 MBs and reads at 6900 MBs.  It supports DDR5x memory 7500Mhz. It comes with 32GB (2x16GB).  The SSD is removable/replaceable.  This is why I acquired this notebook; to upgrade it.  I can live with 32GB of fast RAM. I did the initial set up and upgrades with the base hardware.  Windows Home 11 requires you to have a Microsoft account to log into. I went through a DELL BIOS upgrade and needed at least 5 sets of "updates" to get throught all of the Microsoft updates. I'm replacing the SSD with a faster 4TB Samsung 990 Pro SSD rated at 7,450 seq reads and 6,900 seq writes, of which I got 7,014/3,804 reads and 5,951/5,233 writes.  To clone the SSD you must disable Windows 11 BitLocker (Encryption), with Windows 11 Home this is slightly more complicated but doable.  The included Micron SSD tested out at 6,992/3,569 reads and 6,055/3,866 writes (CrystalDiskMark9, see image).  This is close to the same on reads, but slower than the Samsung 990 Pro SSD on writes.  The SSD migration/upgrade went smoothly. The notebook runs pretty cool; you can just barely feel that the left side of the keyboard and palmrest is warmer than the right side. But it has a pretty nice HD+ screen and it's FAST and only 0.61" thick. The keyboard is better than I expected, almost no give.  The island keys are plastic but they don't have a cheap feel to them. Key travel is so-so (I'd like a little more), but I do appreciate having a backlit keyboard.  With the faster SSD and some configuration changes browsing the internet with either Edge or Chrome (via WiFi 6) was very fast.  I did some audio editing and it was smooth and fast.  The two 2.5 watt speakers are adequate, nothing to write home about.  I usually edit with a BT connection or using headphones/earbuds, both of these worked very well.  I do astrophotography where I stack hundreds of night photos.  The applications I use are fairly CPU intensive, not so GPU intensive as it is memory intensive. Loading and comparing hundreds of images can only be done efficiently with lots of memory.  This computer's Ryzen AI 7 processor handles this pretty efficiently (better than Intel I7 that I got this year).  I processed a stack of about 100 images in just over 2 minutes 10 seconds.  My newer Intel notebook (i7 w/64Gb memory)) took just over 2 minutes 50 seconds.  So this notebook, as upgraded, will be faster; partially because SSDs have gotten faster.  When notebooks start shipping with Gen5 M.2 interfaces and SSD's, they will come down in price, and I'll likely upgrade again (This Samsung 990 Pro supports both Gen4 and Gen5).  But for now this is a pretty good compromise This Dell 15 Plus does not support USB4 (but the Ryzen 7 AI 350 does) and does not have a SD card reader or ethernet.  It's only power input is via one of the two USB-C ports, only leaving one USB-C and one USB-A port.  Here they lose a star, they should support USB4. It's becoming more and more common and only having 2 USB ports is not enough.  So I'll need to add a USB hub (probably powered) with a SDcard reader and probably at least one USB-C port to be able to use this with my astro-photography camera.

I’m extremely impressed with the Dell Plus Copilot+ PC. The 16" 2K touchscreen is beautiful—sharp, vibrant, and very responsive, making both work and entertainment feel premium. Performance is excellent thanks to the AMD Ryzen AI 7 350 processor paired with 32GB of memory; multitasking, creative work, and everyday tasks all run smoothly with no lag. The 1TB of storage provides plenty of space for files and apps, and boot times are fast. I also love the sleek Ice Blue design—it looks modern and feels well-built without being bulky. Battery life has been solid, and the Copilot+ AI features are a nice bonus for productivity. Overall, this laptop delivers power, style, and usability in one package and is a fantastic choice for anyone looking for a high-performance, future-ready device.

Overview The Dell - 16" FHD+ Touch Screen with AMD Ryzen AI 7 350 Copilot+ is a beautiful performer at a reasonable price. It stands up well as a business and programming performer. While it can handle some gaming, it is not a high-end performer. With all the graphics and performance settings provided, there might be some better device drivers coming to improve the performance. I am pleased with this laptop, and I do recommend it at four stars. My reasoning is below: Unboxing and Setup The laptop comes in a durable box suitable for shipping. It is thinner and lighter than I expected for a 16" laptop. The lid and base have a smooth aluminum texture, which helps to prevent fingerprint marks. The hinges are firm and smooth. When raising the lid, the base of the lid will increase the bottom of the laptop at a slight angle for better airflow. The bottom has vents for airflow and rubber strip feet. The full-size keyboard has two levels of white backlighting, a large touchpad, and the keys are amply wide enough for my speed typing. The power button has a fingerprint scanner for secure login. The 16" Full HD display is beautiful. The display can be extended until flat, which is suitable for sharing the views with others around a table. The Windows install, setup, and updates took around an hour. After one of the updates and a reboot, the BitLocker screen appeared, and I had to retrieve my Microsoft recovery key via another computer. It was fine after that. I uninstalled McAfee and the foreign language versions of Microsoft 365 and OneNote. Configuration and Performance The laptop comes with the AMD Adrenalin Edition software, which has the most extensive graphics and configuration settings I have ever seen. Some of the options include Virtual Super Resolution, GPU Scaling, Fluid Motion Frames, Anti-Lag, Boost, and Video Profiles. The display can be rotated to portrait or landscape views, and the Video Profiles provide a quick selection depending on what the target use is, such as Cinema, Outdoor use, Sports, and more. The app also supports performance metrics, tracking, and adjustments. While my target use for this laptop is for programming and writing, I also intend to do some gaming with it. My primary target games are Microsoft's Flight Simulator and No Man's Sky. Before running the games, I set the AMD software to HYPR-RX, and I set Windows to gaming mode. To get the best performance configuration, the AMD software monitors how the games perform. While it implied there would be automatic adjustments to the GPU settings, I didn't see any deviation from the initial configuration I selected. No Man's Sky played smoothly with a mix of standard and enhanced graphics settings within the game itself. In Microsoft's Flight Simulator, I used the lower-end graphic settings, and the flying went smoothly. Even though the graphic settings were at the low settings, the FHD display made it look great. One of the strengths of this laptop is the beautiful display. Programming code in a small font is clear, crisp, and easy on the eyes—streaming videos and watching movies look amazing. However, I do recommend a good set of headphones or external speakers for the sound. While the laptop performed well with MSFS and NMS, the performance statistics with the following benchmarks are a little disappointing. The implementation of the Radeon 860M is very new, and the 3DMark benchmarks identified the GPU locally. However, it remains unclear when comparing results online. These statistics will improve with future device driver releases. The battery held up for over 8 hours of regular office work of programming, internet use, and occasional streaming. Benchmarks • Valley Benchmark @ 1920x1200, Direct3D11, High Quality ○ Max. FPS: 94 ○ Avg. FPS: 52.4 ○ Score: 2191 • 3DMark AMD FSR Feature Test ○ FSR off FPS: 3.51 ○ FSR on FPS: 6.63 • 3DMark Fire Strike ○ FPS: 32.04 ○ Score: 5923 • 3DMark CPU Profile ○ Max threads score: 6142 ○ 16 threads score: 6060 ○ 1 thread score: 1124 Specifications: • CPU: AMD Ryzen AI 7 350 w/Radeon 860M, 8 Cores, 2GHz, 16 Threads • Neural Processing Unit, 50 trillion operations per sec • Memory: 32GB • GPU: AMD Radeon™ 860M 512 MB LPDDRS, 800 MHz • 1920 x 1200 FHD+ touch screen, LED, 300 nits, anti-glare coating, 60Hz refresh rate • Full-size backlit keyboard with fingerprint reader • 1080p webcam, 2.07 Megapixels, built-in microphone • Windows 11 64-bit, Windows AI CoPilot+ • 1 TB SSD EG6 KIOXIA • Lithium-ion Battery, up to 20 hours • 1 HDMI 1.4 port • 1 USB-A 3.2 • 2 USB-C 3.2 • Headphone Jack • Bluetooth, Wi-Fi 7 • Realtek ALC3204 Audio

I recently bought this laptop and I’m very satisfied with it. I use it for work as well, and it handles everything smoothly and efficiently. The performance is fast, and it’s reliable for daily tasks. The design is sleek and lightweight, making it easy to carry around. The battery life is also good and lasts for hours. Overall, it’s a great value for the price and I would definitely recommend it.

This Dell laptop is a great consumption/work laptop with specs that will satisfy the majority of people who are just looking for a well rounded laptop. I’ve always been a fan of AMD processors and this is my first experience with their AI lineup and so far I’ve been impressed, from quick multitasking to fast startup, it seems like a good processor. The fact you get 32GBs of ram helps with that multitasking as well and it’s definitely nice to have. Hard drive wise you get a 1TB SSD (which should be the standard for all laptops) that gives you ample storage. In terms of ports you get one HDMI 1.4 port, 2 USB-C ports for power and display port capability, one USB-A and the increasingly rare headphone jack. Graphics card wise this is on the entry level side, so gaming and video editing wouldn’t be something this machine is designed to do. In terms of design the machine looks nice and sleek, it has a nice big track pad and the keyboard feels good. The screen even though it’s not 4k, it looks really good and it produces vibrant colors. You get a physical privacy filter for the camera which I think all computers and laptops should have. The build quality is good with aluminum used for the lid and the bottom but they use plastic for the part where your hands rest. It’s a quality feeling plastic but I just wish the whole device was aluminum. This would be my one knock. This is an overall good laptop with specs for when you have to work and a big beautiful screen for when it’s time to relax with a show!

Dell hit the nail on the head with this spiffy offering. All the right stuff...great build quality, zippy processing, great memory capacity, bask lit keyboard, all kinds of connectivity, bright, brilliant screen, and right now performance. All this at a very popular price point. This is the one to buy, particularly since BB is offering a huge discount right now. The battery life is terrific as well. Charges up quickly, too. Go for it.

I’ve been using my Dell laptop for a while now, and it has been incredibly reliable. It’s fast, lightweight, and perfect for both work and everyday use. The screen is crisp and clear, the battery life easily lasts through my workday, and it handles multitasking without slowing down. I also appreciate how durable it feels — definitely built to last. Overall, a great value for the performance and dependability. Highly recommend!

This works great with my data - it's super fast, has powerful processors, great battery life, and looks so sleek. The large screen is a big plus. I love it and will recommend!"

This laptop meets my expectations. I wanted a fast laptop that is easy to set up, has decent battery life, and large touch screen at a reasonable price. I am happy with my purchase, the laptop works great!

Excellent laptop! Processing speed is superb, as are all the bells and whistles. It's lightweight, stays charged for at least nine hours, and connecting other devices is a synch. The biggest pros for me would be the numeric keyboard and touchscreen. No cons, so far. Great purchase!

The Dell 16 Plus DB16255 laptop is a very nicely equipped and reasonably priced product. This particular model was configured with the AMD Ryzen AI 7 350 processor, AMD Radeon 860M graphics, 32GB LPDDR5X memory and a 1TB M.2 PCIe NVMe SSD. The laptop also includes a 1920 x 1200 FHD+ touch display, 1080p 30fps FHD camera, fingerprint reader, backlit keyboard and wireless support for Wi-Fi 7 and Bluetooth. Available physical ports include 2 USB-C 3.2 Gen 2 (10Gbps) with Power Delivery and DisplayPort, 1 USB 3.2 Gen 1 Type-A, 1 HDMI 1.4 and 1 Universal Audio Jack. A 65W USB-C charging adapter is included with the laptop. The laptop overall appearance is clean and smooth, and it feels solid and nicely constructed. The keyboard is well supported and has a good feel with smooth and quiet keys, and includes a numeric keypad. The track pad is large and easy to use with clearly visible boundaries, and is easy to disable if you prefer a mouse. Setting up the laptop was very easy. There was no Dell-specific configuration, and Windows 11 updates were installed as part of the setup process prior to first login. Dell software to update system firmware and drivers was transparently installed, and after a few hours it updated the system automatically. Microsoft doesn't make it easy, but it is possible to set up the pre-installed Windows 11 using a local account not linked to a Microsoft account login. This disables OneDrive, preventing it from becoming the default location for Documents and more. If biometrics (fingerprint or facial recognition) are not provided, the Recall snapshot feature is disabled. These are useful things to know, whether you are or are not a fan of OneDrive keeping your documents in Microsoft cloud storage, or of Recall recording screenshots of your activity. The PassMark performance tests were run, and results were as expected for the AMD Ryzen AI 7 350 processor. The scores were generally better than a laptop based on the Intel Core Ultra 7 256V with Intel Arc 140V GPU. The Dell CPU, 2D graphics and disk scores were 6.7%, 54% and 40% higher respectively. The Dell 3D graphics score was 2.5% lower, and the memory score was 13% lower. Running HWiNFO64 showed that the LPDDR5X timing numbers move around, suggesting that memory is slowed down to save power when idle which may or may not be affecting the benchmark result. Our internet service provides 500Mbps up and down, and internet speed tests showed that the laptop comfortably achieved that rate over a Wi-Fi connection. I used the Microsoft Camera application to check out the FHD camera and was impressed. It works very well, producing a very clear HD image. Laptop audio is very clear, and the speakers have plenty of volume. Like most laptops, there just isn't enough physical volume to do a good job with low frequency reproduction so you'll want headphones or external speakers for any serious listening. The 16" FHD+ laptop touch display is clear, sharp and bright with a wide viewing angle, but color is a bit lackluster. The colors lack intensity, appearing muted or washed out depending on screen brightness. Reds just don't quite look red, they appear muted with a slight orange hue. I've included a photo of the same color test image displayed on the laptop screen and on a Samsung LS24D300G, an inexpensive monitor with a 24" IPS panel that retails for $100 to $120. The monitor is connected through the laptop HDMI port. I've experimented with Windows 11 display calibration and settings, and with Dell Optimizer color profiles and custom settings, but have not been able to correct the color issue I'm seeing. I don't believe this is a problem of the monitor colors being too vivid, as I also have an OLED screen with colors more vivid than the monitor. I will pursue this with Dell support to see if there are other color controls or options that I am not aware of. Unlike other laptops I've used, the bottom edge of the cover comes in contact with desktop when it is opened up, lifting the back edge of the laptop up a little. There are a couple of small plastic nubs on the bottom edge of the cover that prevent the metal cover itself from coming in direct contact with the desktop. Time will tell how well the plastic nubs wear over time, which will depend on the surface the laptop sits on, how often it is slid around with the cover open, and how often the cover is opened and closed. The laptop owner's manual is wonderful. In addition to setup information, specifications, BIOS operation, troubleshooting and self test information, the manual contains a wealth of mechanical and service information. There are removal and replacement instructions for customer replaceable units like the battery or solid state drive, and for field replaceable units like the system board that would normally be handled at a repair center. The detail in these instructions is impressive, with exploded views that provide the types and locations of each fastener involved. The Dell 16 Plus DB16255 is a very solid product. It has excellent performance and value, a useful assortment of external ports, and allows additional connectivity through 10Gbps USB-C ports. It would be a great choice for everyday casual use, for an office or work at home environment, or for general engineering development or lab use. The 16" screen has a wide viewing angle and produces clear and crisp images. I've not been able to make colors appear quite as rich looking as on other displays, but the image quality is still generally very good. Video is very watchable and images look realistic.

I’ve been using this laptop for a few weeks now and it’s been amazing. The performance is super smooth — boots up fast, runs multiple apps with no lag, and the display is crisp and bright. Battery life easily lasts a full workday. It’s lightweight, well-built, and great for both work and streaming. Definitely a great value for the price!

So far so good. nice appearance, fast, touchscreen increases the experience. It heats fast and fan a bit noisy.

I’m very happy with this laptop. The setup was quick and easy, and everything worked smoothly right out of the box. Performance is fast for everyday tasks like web browsing, streaming, and office work, and the screen quality is clear and comfortable for long use. The keyboard feels good to type on, and the battery life is better than I expected. Overall, this laptop offers excellent value for the price. I would definitely recommend it to anyone looking for a reliable everyday computer.

Awesome laptop. It's fast, has lots of space and love the sleek look of it. The fan does tend to get loud when playing games but outside of that it's a great computer.

Whether be it for work, school, or personal use, computers have become a large part of our life, with laptops becoming the go to for those on the go. For most, the Dell - Plus 16" checks pretty much all the boxes for day-to-day use. Setup on this device is as easy as it would be on any other Windows based device, although, I'll say it did seem like it took a little while longer to connect to my Wi-Fi then I'm used to. That may have been a temporary lag on my internet as once the device was setup, I had no issue flipping back and forth between websites. The device supports Wi-Fi 7, and speed tests showed speeds similar to or on par with my other devices. The screen is solid. No, it's not 1440p or 4K, but the 1920 x 1200 resolution will do for most day-to-day use. It has a standard 60hz refresh rate with 300 nits brightness, which, is again, bright enough for the day to day. The screen is a touchscreen; however, it doesn't double back over, turning the device in to a tablet. This is not a 2 in 1, this is a standard laptop. Web browsing, schoolwork, work, work...the AMD Ryzen AI 7 350 has you covered. The combination of the processor and the 32 gigs of memory make multitasking no problem. Just don't look to try and crank up Crysis as the AMD Radeon 860 M isn't made for gaming. The keyboard on this laptop is Ok. If there was any knock I'd have on this laptop for day-to-day use, I'd say it's the keyboard. It's fine, it even has a 10 key...but it just feels a little...stale. The key's done have the snappiness I enjoy. For others, this might not be a knock, or they may enjoy the keyboard...but I'm not a fan of the feel. It's backlit, so that's a plus...but the feel is a little off. The touchpad has a similar feel as well, which, I don't like. Sure, it could use more ports...and I'm also not a fan of the keyboard and touchpad...but the Dell - Plus 16" is a great laptop for day-to-day use, even with its opportunities for improvement.

Excellent, very fast connectivity (no issues with compatibility), Dell support is perfect as always, all that I expected, batery long also very good, a very round product, screen touch, I also use VMs, they work perfectly.

This Laptop is a fast, powerful choice for work and multitasking thanks to its AMD Ryzen AI 7 350 processor, 32 GB of memory, and 1 TB SSD, which together keep applications and multiple browser tabs running smoothly without lag — ideal for heavy productivity tasks like spreadsheets, documents, messaging apps, and creative tools.

Clear picture, fast for my use. Enough storage for what I need at a reasonable price.