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Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. Its portability, battery life, design, and ample storage capacity are also well-received. However, some customers have noted concerns regarding heat dissipation and noise levels. A few customers mentioned limited connectivity and the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 572 reviews
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Lighted keyboard makes it easier in low light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, step by step instructions. Fast processor, long battery life. Very light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 4 out of 5 stars

    Dell 16" touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Easy to use very fast processor. Easy to learn and get up to speed on Good storage

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Screen quality

    Rated 5 out of 5 stars

    dell review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, fast. It could use more ports, looks sturdy but light enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Excelllent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, display, speed and battery. Good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice big screen .The battery life is great. The laptop works well for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great Laptop - Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at an excellent price. The Ryzen 7 AI is a beast and the screen is beautiful. What pushed it to the top was the 32 GB RAM for less than similar machines with only 16gb. I have it hooked up to a docking station that gives me 3 screens of real estate and the battery life, though not the 22 hours stated, does give me 10-12 hours of actual use time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My first Dell product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. I am pleased with the ease of use. Was able to install Windows 11 on this one. The one I originally bought Windows 11 crashed the first time I used it. Not to heavy. Easy to move from one room to another. battery life is not as long as I expected. Less than 24 hours. Only used for 6 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great laptop with fast AMD processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop to replace our old Dell and I was looking for the fastest we could get for the money. Had to be at least the AMD 350 processor with 16GB memory and 1TB SSD and was having a hard time finding one. Walked into Best Buy on Black Friday and wandered over to look at the laptops and saw this Dell that I hadn't seen on their website. We ordered it and after arriving and getting started I'm so happy with the speed, keyboard layout, size of screen - for the money, this is a great laptop. We won't do any gaming but for normal browsing, shopping, spreadsheets etc I can now open the laptop and just get started without having to wait for an eternity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    Dell 16 Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several different laptops over the years and this Dell 16 Plus is by far my favorite across a broad range of categories. Its sleek, long-lasting, lightweight & ultraportable!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Perfect for home office and working on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an updated laptop for teaching, presentations and home office tasks. I wanted one with contemporary speed and processing. This does not disappoint. I find it to be quiet and very nice screen. I dock to utilize dual screens at home. I am very happy with purchase. The sales associate recommended this Dell for price and features.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! It is fast, storage is amazing, and the computer is light weight!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has been amazing especially for the price I got it for! The only thing I had to get used to is the number pad but once I was used to it being there it’s been fine! The fan is a little on the noisy side but it doesn’t bother me because my last dell sounded the same. If I had to pick one other thing to say I slightly dislike is opening it up isn’t seemless. But definitely worth buying !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does everything i need and more. even touch screen for easy interaction. super fast and the screen is top notch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great work from home laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with this purchase. I needed to upgrade my laptop for work and this was a perfect fit. The battery life off the charger is amazing and the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    If you don't need a large display, this is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 17.3" laptop that I've had for 13 years, and this one fit the bill from specs. Over all, this is a great laptop. I liked the aluminum case, as my old laptop was plastic, and picture quality was great. It was fast, and did what was needed, but was ultimately too small for my needs since I have multiple open apps/programs at any one time and there's just not enough real estate available on the display to support that and still be visible/legible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, I love the size, full size keyboard is easy to type on. A little bigger than my last laptop, a little easier to work on. Wish it had facial recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This Laptop is for You!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer for an educator to use in and outside of the classroom. Battery life is good, and the 32 GB hard drive has plenty of space for the Microsoft Suite and Adobe programs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It works like it is supposed to, is very fast, and has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Perfect laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this computer. Worth the wait and I love it! Does way more than I can explain. Any and everything you want, even a fingerprint ID. Good battery life, beautiful clear screen with vivid color. Best Buy did a transfer from my old computer onto this new. Perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Nice laptop for the right price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a couple of weeks and no complaints so far. I would call processing speed average, but it's got a nice, big screen and keyboard, plenty of storage, and it meets my needs just fine. Price is right, so I call it a good, functional laptop for the money.

    I would recommend this to a friend