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Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. Its portability, battery life, design, and ample storage capacity are also well-received. However, some customers have noted concerns regarding heat dissipation and noise levels. A few customers mentioned limited connectivity and the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 572 reviews
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs great in respect to its spec. for home office use Has a comfortable Keyboard layout. Great processor speed for daily use and a decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Recommended for business and study use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, definitely not slow. I recommend for small businesses and students. I have used multiple heavy programs with multiple screens and had no issue. The only drawback I think it has is that it heats up while on charge and using heavy editing programs. I ordered a heating pad a few days ago. Will write another review if heating problem is solved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Excellent purchase and value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Solid feeling case. Backlit keyboard. Touch screen interface. Reasonably fast. Surprisingly few built in apps that have to be removed. All in all, a very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell Plus 16" Touch Screen Laptop has been excellent so far. The AMD Ryzen AI 7 processor and 32GB of memory make it very fast and smooth, even with multiple programs open. The 2K touch display is transparent and responsive, which makes it easy to use for work and browsing. The 1TB SSD provides ample storage and ensures everything runs smoothly. Overall, this setup has been a solid purchase — offering powerful performance, ease of use, and a good choice for anyone seeking a dependable laptop with ample memory and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Solid machine, solid performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable aluminum shell, snappy performance, and an overall competent build. Normally i buy Lenovo due to the performance standard and durability, this is one of the first Dell machines I've walked away with feeling like I was holding a sturdy piece of equipment in quite a while. Kudos to Dell for getting something like this back into an affordable range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Smooth and flawless performance. It can handle a lot of heavy lifting and has good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Happy With My New Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, has good battery life. Love the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $1,099 for it, but then they dropped the price down to $799, which they price matched two weeks later. Some of the reviews state that the fan is very loud, not on mine. I love the touch screen, and the back lit keyboard. This is my 3rd Dell laptop, and so far each one of them lasted at least 10 years without getting slower, or having any issues. They only reason I upgraded was because my last Dell could not be updated to Windows 11. This is not a gaming laptop, but it's really good for everything else. It has a 16" display with a higher resolution than my last, 1 TB SSD, and 32GB ram, so I don't need to upgrade anything. It's also much thinner and lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good as a working laptop or for study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feature where your can connect your mobile phone. Since the new Iphone feature right now has only one port. So i can still charge it while on the phone call cause I dont wanna use the airpods or anything via bluetooth, I usually use wired earphones. It also smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wooks great. And fast, easy to work with. Bought a second for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome computer!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer runs so well. It was so easy to use and I like how it looks. I had a black computer its nice to see the light blue. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent laptop. Very light, nice sized screen with good graphics, and best of all comes with 32 GB memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Dell copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very fast. Tends to get hot, luckily I have a fan cooling support for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Solid build and it flies with several processes at the same time. I bought this one to replace an HP laptop. It feels and seems like a better choice already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exellent Investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try a Dell computer, to see how good they are. This one is worth every penny! I own HP, MSI, Apple computers and now this Dell computer. I have to say, the performance on this Dell is as close as a Apple Computer, and for those who know Apple computers, that means a lot! Exellent for personal use or office us. One of my best investments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great laptop overall

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, it runs smooth and super quick. Touch screen works great. My only issue is it constantly has security issues where I’m having to restart the drive and enter recovery code which is extremely inconvenient considering I use this laptop for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for work and for casual gaming!! Ni lag whatsoever on anything. Big screen and plenty of plugins. Love the touchscreen, even if i dont use it often. The fingerprint is very nice and convenient for quick login.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for professionals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with a vibrant 16" 2K touchscreen, powerful AI-driven processor, 32GB RAM and 1TB SSD deliver speed, storage and smooth multitasking. Perfect for professionals, creatives and entertainment, combining elegance, performance and advanced features in one versatile device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus Copilot+ PC - 16" 2K Touchscreen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newDell - Plus - Copilot+ PC - 16" 2K Touchscreen Laptop AMD Ryzen AI 7 350 2025 - 32GB Memory - 1TB Storage - Ice Blue has proven to be another winner. This is my third Dell and I am pleased with their products, support, and customer service. Also, my experience purchasing the new Dell from Best Buy was a smooth, professional, and positive experience, Thanks to all for a pleasant and rewarding experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great value in a laptop/notebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a gaming PC. But for office tasks, personal finance, bookkeeping, online shopping, etc., it's great. It's sleek, light weight, good battery like...it just works and works very well.

    I would recommend this to a friend