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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 574 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Plus - Copilot+ PC for its overall performance, screen quality, and processor speed, making it suitable for both demanding tasks and everyday use. Its portability, battery life, design, and ample storage capacity are also well-received. However, some customers have noted concerns regarding heat dissipation and noise levels. A few customers mentioned limited connectivity and the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 574 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Nice Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Works as it should. Press fast and screen is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great build and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Good build quality backed by reputable warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Dell 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, clear, and bright screen. Very easy to read. User-friendly, albeit a little time-consuming to set up. Much better battery life (so far) than previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my first Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my choice. I have never owned a Dell before; i had bad experiences with Dell work computers decades ago and have shied away from the brand. I listened to the staff member, did some quick research myself and took the dive. I am very glad i did. This is an excellent product and a good value.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Maybe I had a bad one from the bunch?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love it but it ran warmer than the HP and Lenovo with the same processor--even when being lightly taxed. Price was good plus 32gb ram but I couldn't convince myself I was a keeper. It also seemed like the power management wasn't as efficient as a couple of the others we had tried. Maybe it needed an update, I'm not sure. But when it ran so warm once while it was charging that the glue holding a rubber strip running along the underneath backside of the laptop soften and the rubber strip slipped off, it was over for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the feel of it. Not heavy and very quick to turn on. I switched from an Apple laptop to this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Inspiron Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought it for the touch screen and backlit keyboard but came with plenty of capability. Easy setup. Performs great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product...good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with price and product,,,a lttle more in assistance to set up would have been nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 16 Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell computer made me realize just how much in need of an upgrade I was. It is like going from a Horse & Buggy to a sports car! The machine has more capabilities than inknow how to use, but learning has been enjoyable. The sales staff at Best Buy were very helpful in enabling me tonunderstand what I was purchasing, as I am not overly computer literate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great performance for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter for college classes. She has used it for over a year and loves it. Has all the capacity and speed she needs and works great for all her needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    my mbe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the perfect fit for my needs. Screen is big and unit portable enough to carry around when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. My old laptop was very slow. Should have gotten a new one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 16" 2K Touchscreen Laptop is an awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome! It is nice to have a functional computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase. It was an open box deal and you could not tell it was ever used. I would like to thank Best Buy for giving me such a deal. It is everything I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful and Reliable Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with impressive performance, sharp graphics, and reliable features. It handles everyday tasks and creative workloads smoothly, making it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Buy Best Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Dell Plus Copilot PC is everything I was looking for in a new laptop. The functionality and speed impressed the most. Best Buy pricing sold me over other stores carrying Dell laptops. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    GB's review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Speed is appropriate. Display is good, though I haven't watched a movie or show on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products work smoothly with 3d printer. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Quick start up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast worth spending money on .no problems with speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, no problems, Win 11 is fine too. I'm satisfied.

    I would recommend this to a friend