Customer Ratings & Reviews

Was in stock. Easy order process. Easy setup process.

Happy with laptop and all help in picking the right one for our needs

We are thoroughly pleased with the computer we purchased

Dell - Plus 2-in-1 14" FHD+ Touch Screen Laptop - Intel Core Ultra 7 Copilot+ PC with 16GB Memory - 1TB SSD - Ice Model: LDB04250-7137BLU-PUS So far, I really like this new Dell. I also have a Dell Inspiron with an I7 offering 10 cores. However, this new Dell with the Ultra 7 has 8 cores, uses a newer smaller processor which offers great performance with less power use, less heat generated, and that in turn means better battery life. I can attest to the better battery life and less heat generated compared to my other Dell. This machine runs cooler and quieter. And yes, it sips at the battery. All with great snappy performance, fast boot times, and quick screen refresh. The keyboard is well laid out, quiet to type, and comfortable. The lighted keys with 2 brightness choices are easy to see in just about any light or in darkness. There is a dedicated Key to start Copilot which makes it easy. I find I can use Copilot as an enhanced search engine for day-to-day questions while I’m on the laptop. The trackpad is large and very responsive. And yet I do not get any cursor movement while typing above the trackpad with my wrists brushing over the trackpad. This new Dell has all the necessary connections most users would want. HDMI, and 2 X USB-C, along with a USB-A, and a headphone jack. Keep in mind many of us use the built in Bluetooth to connect our ear buds and external mice. This machine does not offer a slot for memory cards, but that’s not a deal breaker for me. I will add that the USB-C connections are multipurpose for charging both in and out, connectivity for Display Port monitors both 1.4 and 2.1 as well as one Thunderbolt 4 at 40 Gbps. I also like the ability to flex the display at various angles to the keyboard. I will flip the screen all the way back and hold the device as a tablet. The touch screen works great and if you need to type, a virtual keyboard appears on the lower section of the screen to use for typing, which makes web surfing or binge-watching U-Tube videos a breeze while on the sofa or your recliner. The physical keyboard becomes deactivated so no problem handling the tablet from the backside. The laptop comes boxed in a basic 100% recycled material that is further recyclable. No plastic or foam. The compact 65-watt power brick uses a 3 ft leader power cord with a 3-prong grounded wall plug and a 70-inch small cable with a USB-C connector that connects to the laptop. Realize that this smart power supply being USB-C is safely capable of charging any other USB-C device outputting 5, 9, 15, and 20 volts to match the device. IN SUMMARY Great compact, portable, laptop/tablet with more than adequate performance and features for most users. The separate Copilot key makes it super easy to open and use Copilot to get all your information. The Trak-pad is large and responsive, not overly sensitive to hands or wrists. The laptop has an abundance of ports for most users. And if you get bored, use it as a tablet. Yes, I would recommend this laptop and to my best friends.

I ordered mine from the website as a new computer but when I got it it ended being an open box. They traded me for a new one just fine but it was an extra hassle

Purchase this computer for my wife over the Memorial Day holiday sale. It was a brand new purchase, and when I went to set up the device and both the keypad and trackpad failed to function. After numerous troubleshooting attempts, I went to the Best Buy helpdesk only to have to order another one to ship directly to me. The second device came within a few days and function appropriately. However, after 72 hours the battery had a catastrophic failure, resulting in an additional return to Best Buy with no re-purchase. I would not recommend this device until it has been established that all bugs and production issues have been weeded out. I hope this helps.

Good one for users who can use copilot and pc. Get it

I’ve had this for 4 months and it’s a terrible computer as i’ve taken great care of it but after using it for a while, some letters won’t type and the screen will get very glitchy and unresponsive. Terrible purchase and should’ve stuck with apple

Never had this mxuh headache with a laptop before! I bought this laptop just a month ago! I am writing this with so much disappointment! I am not able to do what i need to do because the standard keyboard wont work! Like nothing is working! I have tried everything! The touch kepboard is working but thats not what i want, i want to type a lot of things and i waster an hour and half fighing with this laptop trying to get ut yo work in a standardized way! I am very upset!

I have been a long time fan and always trusted Dell for delivering quality PC products, this 14" 2-in-1 touchscreen laptop absolutely continues that legacy. I picked this one up for my daughter to support her ongoing education, and from the moment I unboxed it, I knew this was one of Dell’s most thoughtfully designed compact laptops yet. Despite its slim and portable form factor, Dell managed to pack in some serious horsepower. We’re talking an Intel Core Ultra 7 processor, paired with the mobile Intel ARC GPU, a combo that handles multitasking, media, and even creative work with zero hesitation. Toss in 1TB of SSD storage,16GB of RAM, and the ever improving CoPilot AI, and you’ve got more than enough storage space and speed for schoolwork, research, media creation, and even a bit of light gaming or AI-powered productivity. The 14" touchscreen is absolutely gorgeous, small bezels, crisp, vibrant, and responsive. Whether you’re using it in traditional laptop mode for typing up assignments, tablet mode for casual browsing or reading, or even tent mode for streaming shows or video chats, the screen adjusts effortlessly. Those 360-degree hinges feel solid and durable, so I’m confident this thing will hold up through daily flips and folds. My daughter has already used it multiple times for video tutoring sessions and the video, camera, and speakers work as if it is on a full desktop pc. I was very impressed and happy to see my daughter getting the best use out of this already. A major bonus for me and more so for my daughter is the power adapter setup. It includes a small 65W USB-C power brick, but what’s even better is that you can just use your existing USB-C wall charger, the same one you might already carry for your phone. That’s a huge win for portability and less cord clutter. And the battery life on this laptop easily lasts close to a full day with light work. I’m sure with standby and tweaked power settings, we can make the battery last well into day 2. And despite its slim design, Dell didn’t skimp on ports. You get: 1 full-size HDMI 2.1, two USC-C ports (1 Thunderbolt 4 , 1x USB-C 3.2 both with power and display support), 1 USB-A 3.2, and 1 3.5mm headphone jack. That’s more than enough for anything that you could need for such a compact laptop. These connections allow you to connect endlessly from external monitors to accessories and flash drives. Seriously, what more can you ask for in a compact powerhouse? One feature that caught me off guard in the best way, the fingerprint sensor built right into the power button. I was hunting around for it at first and then realized it was staring me in the face. Subtle and effective biometric security. Performance wise, this thing is a champ. It stays cool and quiet, thanks to Dell’s smart cooling layout, and I haven’t noticed any signs of thermal throttling even during heavier tasks. Copilot AI integration is just icing on the cake. It’s only getting better with time and helps boost productivity and creativity in ways you might not even expect. It’s wild to think of the possibilities that come with AI baked into Windows at this level. Whether it’s for school, light creative work, or streaming your favorite content, this Dell 2-in-1 is a compact beast that checks all the right boxes. It’s stylish, fast, full of features, and incredibly practical for anyone who’s on the move. My daughter absolutely loves it, and as a longtime Dell fan, I can honestly say this one lives up to, and maybe even exceeds the standard I’ve come to expect. I Highly recommend it for students, professionals, or just anyone who appreciates solid design and high performance in a sleek package.

Hardware wise is is as expected, the software upload and transfer of data from my previous computer was incomplete and due to a failure to provide the licence codes for the MS software, it is still mostly unusable. Just more nickle and dimeing. Either provide the complete ready to use software or don't bother. I don;t want some MS subscription that just bilk us for more money.

Used for a month and there was an error in the hard drive. Just missed the return period by 3 days.

The screen is below average and the sound, touch are not at all good

Unboxing was without anything unusual. Laptop was well packaged with a dust bag, charger and power cable. Laptop was classic, medium weight and with a solid feel build. It wasn't what I would call lightweight, but I did like its solid feel and it wasn't 'heavy'. Uses a USB C to charge, and charged fairly quickly from low out of the box. Laptop has a finger print sensor which was a bit quirky with my fingers which is not the first time. Processor is an Ultra Core 7 Series 2 which was snappy and super responsive. Programs loaded quickly and with any lag (am using super fast wifi connection), but the computer was definitely responsive. There is no skimping on memory or storage as this had 16gb of ram and 1tb of SSD storage. The touch pad was large and responsive. The keyboard had a nice feel be it with a little more resistance than I am used to having. The screen was bright and sharp. I did like that it can fold into tablet form, but it wasn't light enough or thin enough to be really a tablet. It has 2 USB C ports on the left- I wish it had one more plus a SD card reader. Battery life so far had been very good. I most watch videos and do usual emails, but I do use my computer a lot. So far the battery has never failed me in any day. I would say this is an excellent computer and checks the boxes.

Do not buy. Blue screened after 2 uses in 3 months

It did not have a numbers pad so I returned it for another laptop

Overall, this is a great laptop. It boots fast, has enough memory to do most tasks for the average user, and it fits in most bags. With a 14-inch monitor, the keyboard is full-size, which has a more natural feel compared to 13-inch laptops. Dell does a great job even with their 13-inch computers, but I like this more. The only downside to the larger size is more weight. It does feel heavier than my 13-inch machine, but I doubt I will feel much difference when carrying it in a backpack. This is still small enough and light enough that I think it would work great on a plane. So far, the battery is working great. As I type this, it says I have over 6 hours left with it sitting at 76%. But that completely depends on how hard it is working. With the bigger screen and faster processor, this machine requires a 60+ watt power adapter, which limits the use of some random USB-C adapters. The included adapter is definitely larger than some of the older models. At least with the higher wattage, charge time is fast. I am happy that they still use USB-C charging, so it can use universal adapters, as long as they have enough wattage. When asleep, the screen turns on in about one second. It is the fastest startup time I have seen. Boot time from being completely off is about 20 seconds – also decent. The touchpad is massive and works really well. It is still well-positioned and accessible, but I am not accidentally touching it while typing. Of course, this machine is a 2-in-1, so the screen is a touchscreen. It flips back to go into tablet mode if people want to go completely touch. I love having the capability of both modes. The only downside is that touchscreens are glossy, which increases glare on the screen, just like any other tablet. The only time I really notice the glare is if the screen itself is black. I do not notice much glare with a white background. In benchmark testing, the graphics processor is the only component not scoring well, which is expected because this is not a gaming machine. Short of 3D gaming, or major statistics processing, people should not have any issues. It still works great for general business and consumer tasks. Video quality is excellent! I watched multiple 4K demo videos, and I am impressed with the clarity, vivid colors, and excellent ability to display motion in high resolution. There is no blur or jagged playback. The processor, memory, and SSD are all performing above expectations, so there are no concerns with those components. The network card connects to my network via 802.11be / WiFi 7. Through multiple tests, I have been able to upload files to my network storage at over 2,400 Mbps (my WiFi maxes out at 2,500 Mbps), but the fastest download has been 648 Mbps. I am not sure if I am having a network issue or if the card does not want to download faster than that. Regardless, it is still a fast, stable connection. I am happy with the WiFi connection. Another nice perk of being a slightly larger machine is more ports. I am thrilled that this has a USB-A port, two USB-C ports (one doubles as the power input), a full-size HDMI port, and an audio jack. These ports fulfill the majority of my needs. One of the downsides of machines smaller than this is the lack of ports, so I am really happy with this selection of options. Overall, I love this computer and would definitely recommend it to friends, as long as they do not want to use it for gaming. It fulfills all of my needs for work and personal use while traveling.

I LOVE IT! SO READY FOR COLLEGE! TAMU!! LETS GET IT RESDY

I have had this new addition from Dell now for about 5 days and overall, it is an adequate laptop for everyday users with decent specs. Unboxing – Happy to see that there is all recycled materials in the packaging and minimalistic by design. Inside are the laptop wrapped in a black protective thin material, the charging brick (which is relatively small given how large some of these can get) and some minimal paperwork. Setup – My goodness, get ready for about a 2-hour set up process. Downloading all the windows updates and Dell bios updates were unbelievable for a “new” laptop on the market with Dell new product line-up. I gave up trying to use the laptop the evening I turned it on due to this laborious process. By far the longest set up process for a laptop I have ever purchased / used. Appearance – Very nice aluminum frame with easy to see letters and numbers on the keyboard both with and without backlit keyboard on. Port are perfect – an HDMI, USB-A, 2 USB C, and headphone jack. Perfect for a high school or college student who may need all of these connections. The screen is LED and ridiculously bright – I had to set it at about 10 percent inside and was easily viewable outside on higher brightness. At just over 3 pounds it is pleasant to hold. Performance is as expected for this 1GB SSD, 16 GB RAM machine with Intel core ultra-7. No issues here and no surprises. The Co-Pilot usability is a bit in development still, not just on this machine but all machines. With the advent of AI tech, all companies are seemingly racing to put out an AI just to say they have an AI. It works in some apps, not others and is most definitely not intuitive. Battery life is amazing and appreciated – approximately 18 hours on regular daily use (not gaming or intense sessions of video watching). Overall, this laptop performs as it should, no surprises. I feel this is a good laptop that has outstanding battery life and performs as it should. Nothing more, nothing less. An ideal good looking, light cost effective machine with perfect connections (HDMI, usbA, usb C, headphone jack) for the student in your life going off to college or HS. I give this a solid 4/5.

Dell has a winner with this 14 inch laptop/tablet. One of the first things I noticed was the impressive battery life. Years ago, I felt lucky to get five hours out of my first laptop. I used this Dell on and off for over 20 hours and it still had plenty of battery left! The new Intel Core Ultra 7 processor delivers the same speed as older models while consuming less battery. As a result, the computer stays cooler, so you won’t feel like you’ve got a heating pad on your lap. The screen is bright and clear. Because it’s a ‘convertible machine’, obviously it has a touchscreen. You can bend the screen all the way around giving you a tablet mode, or make a ‘tent’ out of it to watch a movie. The back-lit keyboard feels great. Here’s a hint for you, the factory-set keyboard backlight times out after a few seconds. If you want it lit continually, there’s a setting in the BIOS that will handle that for you. The touchpad is the largest I’ve ever seen on a laptop and is very responsive. A one finger tap simulates the left-click on a mouse, and two finger tap simulates a right-click. I appreciate the 1,000-gigabyte SSD. Most computers in this price range come with only a 500-gig drive, so the extra storage is definitely a bonus. The built-in 1080p webcam has a feature I like, a built-in sliding cover that can block out the camera which is great for privacy. This Dell features a fingerprint reader right on the power button, so you don’t need a password every time you open the lid. It does not have the option however to use the webcam for Windows Hello facial recognition as some other laptops do these days. This machine has all the ports you could ask for. Two USB-C ports, a USB-A port, and HDMI port, and even a headphone jack for a wired headphone which I haven’t seen on a laptop for years. Its WI-FI system took full advantage of my Comcast high speed Internet. I was having fun with the new AI features of this laptop. You can watch a video in a foreign language and the computer will translate and live caption it for you in real-time. Of course it will also close-caption in English as well. Here’s a secret, it also corrected a few of my sentences here to make me sound more understandable. Bottom line, I think you’ll enjoy using this laptop/tablet from Dell. At 3 ½ pounds it’s not the lightest 14” laptop you’ll find out there, but it’s very solidly built and should last you a very long time.