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Customer Ratings & Reviews

$939.99
Save $260
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 441 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, processor speed, portability, and battery life of the Plus - Copilot+ PC. Many appreciate the touchscreen, sleek design, and adequate RAM. However, some customers have noted that the laptop tends to heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-441 of 441 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    A functional laptop with some physical flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop...relatively powerful, but has some physical characteristics that hurt it. As a 14-inch 2-in-1, it's a perfect size to fit in a bag or briefcase; but it actually feels heavier than it should. Fortunately, it has exactly the right number of full ports, making a dongle unnecessary. The chicklet-style keys are surprisingly soft and pleasant to type on. They're just the right size and are incredibly comfortable to use. The Copilot+ implementation is standardized for these types of laptops and this one works as well as expected. Yes, Copilot+, itself, is in need for updates, but the system works great. The main problems I have with this laptop are essentially all physical: Keyboard Flex The keyboard on this laptop has a really bad flex to it. You can see how far the keyboard sinks down when you press on it, and it's one of the first things I noticed when I started using it. It doesn't appear to affect the quality of my typing (at least so far), but seeing the flex constantly is very jarring. Screen Scrap When you open the screen, the back of it folds down to make contact with your desk/table surface - lifting the back higher than the rear bottom cushion. Normally, this would be fine as long as there was some rubber padding, but the screen only has tiny, minimal padding that doesn't seem to actually touch the surface. Instead, when I open the laptop, I can hear the screen scraping the table. This means it's highly possible to wear down that back rim of your laptop (or scratch your desk surface) simply by sliding the laptop around. The above physical issues were enough for me to withhold higher stars, mainly because they keep bothering me. But everything else about this laptop is good. The screen is also pretty great and easy to read, the memory is a good baseline and the drive offers plenty of room for basic use.

    No, I would not recommend this to a friend