Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $958.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 722 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and efficient. Value for money………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it a few weeks, bought it for graduate school and it seems pretty fast. I will say I have tried shopping for the screen protector and a hard case - nonexistent. 1 pet peeve I have and did not notice prior to, I like to charge my phone and add a wireless mouse - ONLY 1 USB PORT, so I had to buy an adapter for multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Dell is Best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell does everything I ask. Great screen and color.

    I would recommend this to a friend
  • Cons mentioned:
    Port quantity

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an easy to use, basic laptop, and this fits my needs. It took a little while to set up, but seems to be working out well for me. It doesn't have enough plugs for things like a mouse, an extra monitor, etc., so I will have to buy an adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size to travel with and store in my bag. replacement for another Dell laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell is the Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has filled all my needs quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Dell Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer! The service was excellent and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic since we brought this in Jun . Great performance and loved it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    all great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Laptop, was concerned about being able to operate, but with the help of Geek Squad getting it set up and some instruction. I have no problems operating it..... Thank you to all who helped....

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old laptop, so I was surprised to get a touch screen along with a mouse with this computer. It is much lighter and faster than my old computer. This was definitely a step up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and very nice computer do most of task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy decision!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It's fast, thin and such a joy to use. I use it for many projects, reports, research etc and I've thrown a lot at this thing, yet it never slows. Beyond thrilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great switch from Lenovo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've traditionally been a Lenovo person, but Dell really did a great job with this laptop. I love it! The Copilot+ features are a great addition and it's been performing wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal on a laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I upgraded. So far a good decision

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 16", easy to carry, backlighting is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 in 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 1st 2 in 1. to be honest was not sure about it. But I knew this computer had all the features I was looking for. lets just say I love it my 1st dell in many years. no regrets. an i never leave reviews so it must mean something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer for daily use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with a great capacity for regular daily use. Very sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Quality and easy setup.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for our fifteen year old grand daughter. She had it up and running in just a few hours. She is very excited to have for school and personal use. It will last her many years. I recently bought a Dell All in one for myself and I am very happy with it. It was an easy decision to but the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so fast. I didn’t realize how slow my old one was until I started using this laptop. It’s unbelievable! I just use it at home, but I’m glad I got it. The AI ability helps when I can’t remember something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the market for a 16-inch Dell laptop, there are several strong options that span from everyday productivity machines to powerful professional and creative tools. Dell’s 16″ lineup strikes a balance between screen real estate, performance, and value making these laptops suitable for students, professionals, and casual users alike.

    I would recommend this to a friend