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Customer Ratings & Reviews

Your price for this item is $958.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 722 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell - Plus 2-in-1 16" 2K Touch Screen Laptop - I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Salesman really was a key to get computer that met my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Dell computer!! I love the color and all of the new features! Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DELL laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer and very user friendly. A really fun and practical computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Basic Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop at sale price, seems to work fine so far

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Computer, very fast, easy to use, best purchase for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and grateful for all the kindness and help I received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is incredible, very complete, fast, and with great image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick response, easy to use , help from techs very useful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop for my daughter, who is in college.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a good choice love my new PC. The speed is unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pete The Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we used the Geek Squad and Pete was amazing. I had my old laptop data transferred to my new laptop we bought from Best Buy and Pete just knocked it out of the park!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my son going to college, he has not started classes yet but so far loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expertly assisted with this purchase, the customer service was as splendid as the product!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Dell - Plus Laptop - Solid Performer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is opening the laptop requires 2 hands which can be a little inconvenient. The bottom isn't heavy enough to stay put while lifting the screen up. Otherwise, it's fast and I love the light color and feel of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with staff at store and pleased with computer purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas laptop for my teenage son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son for Christmas. He is happy with it. His only complaint was that it lacked a graphics card for gaming. He can play his games but I guess he would like a little more! Shows how tech savy I am!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good luck with this product. Easy to set-up and use. Much faster than my older laptop. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Haven’t used much but so far good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. I love it. I used it for work and personal stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ready for October when Windows 10 looses support.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, especially at the sale price of $400 off.

    I would recommend this to a friend