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Customer Ratings & Reviews

Your price for this item is $958.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 722 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 722 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice, could be faster battery life okay easy to carry around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Does tend to lag a little when running multiple programs though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box. I decided after the original went up$40 the next day after I had first looked at it. It was $100 cheaper and was in perfect condition. The only priblem I had was there was no paperwork. The geek squad helped me set up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is easy to use and runs very fast. I really like that it is a touchscreen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working well so far. I like the feel of the keyboard. The screen is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, great computer, really like it! 100% recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied from start to finish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person who assisted me was knowledgeable and very helpful. I am very satisfied with my new Dell computer. Setting it up went relatively smooth and with minimal effort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with all the right features and an outstanding sale price. Very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One great experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many Dells in my lifetime, and I am very satisfied with them. My laptop was getting old so I decided to buy a new one. I pretty much knew I'd buy another Dell, but the sales people were very helpful in showing me the pros and cons of this and other brands so I could compare. I am completely satisfied with this purchase, and as always the super helpful and knowledgeable Best Buy people.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very fast and very nice. I use it for work and college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas gift. So far we have been very happy. We got a great deal on it through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to travel with or for staying at home. Lightening speed with a lot of memory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and user-friendly. Enjoy using this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Dell 16 Laptop 2-in-1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m enjoying the screen and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible computer with a very good, bright, and clear screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment. It had a good price tag to go with it. Does what i need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dell laptop is awsome everything i need in a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver happy with my purchase. The laptop is fast and I love the Copilot feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell-Plus 2-in-1 16"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my Dell-Plus 2-in-1 16" a week ago but so far I'm enjoying working on it. The key board is easy to work on even after several hours. The screen is clear and bright. I'm not very knowledgeable about the different computers, etc. but maybe there are some other buyers like me that need a computer and one that is fairly easy to adjust to and use with ease. This one is a really good choice to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its outstanding Really loved it. User friendly. Very light

    I would recommend this to a friend