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Customer Ratings & Reviews

$1,099.99
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Customer reviews

Rating 4.8 out of 5 stars with 818 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 818 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, excellent choice for my son for college. Large display, sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Dell Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this laptop for personal at home use. At work I use a Dell Lattitude 5440. So far, I like the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell plus 2-in 1 16" 2k touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has very good and quality product also their costumer service is so welcoming. They will educated and cancel you on the product you want, tell you whats is good for your activity which is a great thing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review recently purchased pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer wiz. Had to upgrade from 6 year old Dell Inspiron. Still getting familiar with pc, no show stoppers, just little things. Startup seems slow. Key board doesn’t light up until After I touch it. Still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop I got for school! I love the touch screen and ai features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any new device, the setup is a pain. After that, everything else has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my updated laptop of the same 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my older laptop-same but updated-easy set up-this will be 4th of the same. Good price-I always get the extended coverage with GS/Best Buy-it has proved to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's best at Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell laptop. And the people at Best Buy did an excellent job getting it set up, plus they're great at explaining things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price!! Went in not wanting to look at Dell, this felt most comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m addicted to touch screen computers through my work and I recently retired. Finding this open box lap top was wonderful for me! Fantastic value and everything I needed for home and travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multitasking College/Business Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect multitasking laptop for running my business while in college. Absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good and the customer service was really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the laptop's long-lasting charge - it's worth every penny! Fast performance and reliable battery life make it a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size screen, easy to navigate laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Wonderful advice and customer service experience, thanks to the representative Michael. We also purchased the membership. Very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Over heated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop overheated and shut down for no apparent reason (on a desk, not in sunlight) the first week I had it. It restarted a couple hours later.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    poor quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't happy that the keyboard didn't work, had to return to the store and it was corrected quickly. Apparently, Dell hasn't got any quality control being performed on their computers anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i have piece of mind that i won't lose anything. So easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my daughter she loves it had everything she asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I was very happy with the sales person (Noah). There was no pressure and he was very knowledgeable. I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer perfectly fits my business and personal needs. I like having the number key pad!

    I would recommend this to a friend