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Customer Ratings & Reviews

Your price for this item is $958.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 723 reviews
  • Rated 5 out of 5 stars

    Been a while since I purchased a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t know where to start, buy this laptop. It has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Purchasing a 2nd one. Getting the 2nd one after getting one for our daughter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pointer not displaying on screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken my brand new Dell laptop to Best Buy 3 times to fix why the pointer does not appear on the screen when using the touchpad. It only appears sporadically and only comes back sporadically. Does display using mouse. The local Geek Squad has really tried hard to fix but to no avail. The laptop is now in Tennessee for their top level Geek Squad to look at. Don’t have it back yet. I’ve always liked Dell so really disappointed. Not very happy with the laptop right now. Probably will recommend based on past experience but not with this experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell laptop. It was setup just as I ask.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is short life and has to be charged with every use. The press on button is hit or miss with each pressing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great BB experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MB store - product/store/employees all great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. To this day I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!! definitely worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and very easy to use. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and buying experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and experience with the Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff and Greek squd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff and Greek squad………………………aaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    possible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must turn on.. Not like the other where you lift lid and it comes on. Can not delete some emails with out opening. Was disappointed to not beable to get 17+ inch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell 16 " w copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen resolution is very good. Audio Sound output very good. Copilot could use microphone sound improvement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great computer. can run some games but does get a bit hot after a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Lightweight and quiet. I would recommend to others that need a basic laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the thing was a little tougher but so far so good. No complaints about product so far Best Buy had the lowest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ready for classes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting ready for cnc classes.just what i needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak backlite key board. Some times on boot up the key board does not work. Must reboot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good sleek and stylish. Best dor office use and every day work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Copilot audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the copilot audio is not working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not up to expected standards.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently must restart the laptop after the initial power up for PIN to accept keyboard input.

    No, I would not recommend this to a friend