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Customer Ratings & Reviews

Your price for this item is $958.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 721 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, processor speed, and screen size of the Plus - Copilot+ PC. Many appreciate its portability, battery life, and touchscreen functionality. The sleek design and light weight are also well-received. However, some customers have expressed concerns about the limited number of ports and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 721 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great presentation laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the Best Buy sales team was fantastic and knowledgeable about many platforms. They were able to suggest this Dell laptop as a solution to my need for professional presentations. This is such a well-designed and powerful laptop. It connects to the weakest Wi-Fi signal and holds on to it with a grip. The display is crisp, and there was no lag when I connected to Bucknell University's AV system through the built-in HDMI port. I will buy one of these for my Bride soon.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints about this laptop. I’m using it for a small business and it’s perfect. Screen size, processor speed, and the fact that it’s convertible is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen and screen size. I'm new to Dell and so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Getting it done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer, it does everything I expected it to do. I run a small business with it and it is super fast therefor more productivity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, great display, and a fast processor. Like the feel of the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! The touch screen is fun, the picture is super clear. The keyboard is very sensitive, as are all laptop keyboards. Super happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great Product - week 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does everything I need it too. Clear screen and images.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. It’s got a huge screen and it’s actually a touch screen great for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for all my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all my needs. I work from home and do a lot of online research and write reports using Word.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far, fast, clear screen, dependable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price. Its smooth and processor is fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, high performing, fast acting. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice for business purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to replace a lower end model we regretted buying from a different store. This has been a far better choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is amazing and faster for others Strong storage and battery • More ports (USB‑A, HDMI) • Good value when discounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a laptop?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son's school needs. Ample memory and storage, and the touchscreen is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    this laptop is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop so much it has such a nice wide screen , touchscreen also works well very versatile

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Dell it is easy to use and I am so glad I chose this one for sure! Love this Dell computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We literally were in and out in 15 minutes on a Sunday afternoon December nonetheless. A Best Buy employee asked what we were looking for. We explained we wanted a laptop for a 12 year old boy who technically wants a gaming computer but parents want a computer that will be school and gaming friendly. He led us to this, explained it was the best of both worlds and it truly has. It has allowed him enough gaming speed and also utilizing Microsoft, and other platforms for school work. Set up was easy, it’s portable, and we’ve had no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer, love the 2-in-1 touch screen design, and has great sound and visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop for cottage use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop to replace an older desktop at our cottage. This way I can transport it back home. Convenient and easy to use.

    I would recommend this to a friend