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Customer reviews

Rating 4.8 out of 5 stars with 861 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 861 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love my computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love everything about my new machine. It’s fast and clean design

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    this laptop is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop so much it has such a nice wide screen , touchscreen also works well very versatile

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far, fast, clear screen, dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell delivers!!!!!! Best Buy over delivers!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer since mine was 8 years old. Sales helped me and the Geek Squad was fabulous. They involved me in the process and explained everything. They completed the job quickly and I am extremely happy with my purchase. They gave me a small refund for the old computer. All in all great everything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the price. Its smooth and processor is fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, high performing, fast acting. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top, beautiful clarity. Fast and wasy to use. Tablet function is great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16# 2x LCD Touchscreen laptop by Dell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third 2 in 1 touchscreen laptop by Dell. It is great for working, playing or having fun on social media. It is by far the best computer I've ever had. And, at Best Buy in Altamonte Springs has great customer service and are a joy to do business with. The bonus is they over one year no interest.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, capable, lightweight. Everything I needed at a sub $1000 price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Replacement computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Faster than old computer. Display is beight and vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good at retail, great at a discount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased as a gift for a relative. Very happy with its features and performance especially for the discounted price I was able to acquire it for. The Copilot integration is super helpful for their uses and general research. Although the chassis is not as rigid as I would like, it is adequate for most uses - don’t expect Apple quality materials here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, powerful and can be turned into a tablet by flipping the screen back, for the money this thing packs a punch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased as a gift and did not disappoint. it was very easy to set up and the touchscreen is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to get it for Win 11. Better graphics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer seems to work well, other than Windows 11 glitches (had to reboot to unfreeze it quite a few times in the first month). I had to do setup by myself as the Geek Squad would only help if I gave up my new and old laptop for 5-7 days, which wasn't an option, they don't do "in person" help anymore, so I'll be canceling my subscription next year. In addition, last time I had them load things, it wasn't complete. The laptop keyboard area sags if my cat walks across it, so it doesn't feel as "beefy" as my old one but is only slightly lighter weight. Not a big fan of Windows 11 but had to go that route to keep using other software. I do like the improved graphics, but considering how many generations newer the "brain" is - I'm surprised it isn't faster - probably Win 11 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for a great price. Performance is good though I wish battery life was a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, touch screen, and resolution! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen and definitely compatible with my college work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, runs smooth, thin, light, nice. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Plus Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and have always purchased Dell laptops. This one didn't let me down. I decided to get the 16" screen which is great and the keyboard comes with a number pad. This laptop can be used as a standard laptop or a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love my New Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great size and processing speed. Large monitor. Perfect for majoring in business and finance in college.

    I would recommend this to a friend