Customer Ratings & Reviews

So far so good, great picture, reasonably priced and nice speed

Great laptop, and excelente price, nice color and good features

Awesome computer very fast, a lot of storage. The 16” screen is awesome display and the touch screen is a nice feature! Definitely a good computer for the money!

My new Dell - Plus 2-in-1 touch screen laptop is awesome. It also has the Intel Core Ultra 7 with Windows AI Copilot+ PC with 16GB Memory and 1TB of SSD. Everything worked right out of the box, and I highly recommend this one!

it's been working fine. my spouse helped me to set it up, The Geek Squad transferred most data. Pleased with service.

The laptop is well-made and performs as expected while being well-priced. I particularly like the size of the screen and keyboard (not too big and not too small).

Works great for processing documents and working with cloud based software. Use for legal work, touch screen great for selecting sub apps.

This laptop is performing well. It's a nice machine.

Works great and fantastic. Thank you for what you do

used this laptop for 3 month and it deserves its price!

Works awesome only bad thing gets hot easy. I really like touch screen. I am a senior the voice help is great.

I love my Dell 16” laptop. It’s the best laptop I’ve ever owned.

I am more than happy with my purchase it does everything I need it to and more I don’t really use it as a tablet but if you do you’d love it

Great computer for only $679. It is much faster than my prior computer.

Very fast processing times, colors are clear and vivid, Service with Best Buy in purchasing the Dell laptop was exceptional!

Great computer at a very fair price. Great speed and screen resolution. Been a Dell user for years.

I have had this for over 3 months and it has not dissapointed me yet. Great for customization and reasonable pricing compared to macbook which prices are through the roof coming from a company that sabotoges their own products and devices so that their buyers are compelled to buy more. The only thing I dislike is the amount of ads that pop on the device itself and unwanted new articles. Just realized you cant right click nor two finger click, wack. Thank you.

This was our choice in updating to a laptop with Windows 11 to replace a Desktop computer with Windows 10 that we got in 2018. Since we have been Best Buy Total Tech members and have been using Office 365 and since the Desktop computer was operational, the transition of data to the new computer by Geek Squad went smoothly. I was able to load our Security software and Printer icons and activate Office 365 prior to Geek Squad transferring data. It has been a good experience.

How can you improve on excellence. It is Great product

I love the Screen display and also great speed, I also love that I can connect it to my phone and I can choose any picture to set has my screen display