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Customer Ratings & Reviews

Your price for this item is $998.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 508 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 508 reviews
  • Rated 5 out of 5 stars

    Patti B Dell 16 plus 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I have the Dell 16 plus 2 in 1, the processing speed is awesome. I love that I can have multiple apps open and no lagging. The picture is amazing too, I can download images from my phone and even blown up on my laptop screen all the small details are there, it’s great. The battery life is fantastic, I dont have to worry about forgetting my charger when I go to school, it’ll last. And the service at Best Buy in Chesterfield was amazing, all of the staff was incredibly knowledgable and wonderful when it came to helping me make my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, fast, and surprisingly versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop a few weeks ago and I’m really happy with it. It’s lightweight, so I can easily take it between home and work, but it still feels sturdy. The screen is sharp and the colors look great, plus the touch function is super handy. I’ve been running multiple tabs and programs without any lag, and the 1TB SSD makes it start up in seconds. I even use it in tablet mode to jot down quick notes, which has been more useful than I expected. Overall, it’s been a reliable and fast machine that makes my day-to-day work a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell 2-in-1 is an excellent, high-performance laptop. With an Intel Core Ultra 7, 16GB RAM, and 1TB SSD, it runs fast and smooth for multitasking, creative work, and everyday use. The 16” FHD+ touch screen is bright and clear, and the convertible design adds great flexibility. Sleek, powerful, and reliable—highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 6 years old dell laptop with this new 16 inch laptop for personal use. Got it in a good deal from BB. Screen size is very good and its touch screen. My kids also can use for their online classes. Loving this laptop with copilot. Its super fast and works well for my daily needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super fast and the big screen is awesome. I love the fact that its touch screen and it can fold into a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my son as his graduation gift. He enjoys it and takes it everywhere with him. So far no problems. The display is good. The sound is good. Its really thin and sleek. The price wasnt bad either. He's able to play his games on there with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus Laptop 2-in-1 Gets The Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new laptop for its speed, versatility, and overall performance! Love the screen size, the keyboard with its numerical keypad. Great product for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC delivers fast and smooth performance for all my daily tasks. The screen is crisp, the keyboard is comfortable, and the battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for [Laptop Model] I recently purchased the [Laptop Model] for homeschooling purposes, and so far, it has been a fantastic choice. One of the standout aspects for me is the price. It offers great value without compromising on quality, making it a budget-friendly option perfect for educational needs. The features are impressive too. It handles our homeschooling tasks smoothly, supporting various applications and multitasking efficiently. The battery life is reliable, and the display is clear, which is essential for long study sessions. Overall, we're doing well with it, and it has met our expectations admirably. I would highly recommend this laptop to anyone looking for an affordable, feature-rich device for educational use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! What was even better was the associate who listened to what I needed and gave me the perfect option for what I was looking for. This computer is easy to set up, it works quickly, battery lasts a good while and overall its just easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, large FHD+ screen and a super smooth experience with Core Ultra 7 and 16 GB RAM. Great value for money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would 100% recommend it for battery life, speed, and easy operation. The copilot feature is great, and I really enjoy working on this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Plus 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I recently had the opportunity to use the new Dell - Plus 2-in-1 16" laptop, and it's truly a standout device. From the moment you open the box, the sleek "Ice" finish and premium build quality make a strong first impression. ​The performance of this machine is exceptional, thanks to the Intel Core Ultra 7 processor and a generous 16GB of memory. It handles everything from complex multitasking to creative applications without a single hiccup. The 1TB SSD provides not only lightning-fast boot and load times but also plenty of space for all my files and software. ​One of the key features is the Copilot+ PC integration, which provides powerful new AI-driven tools that truly enhance productivity. The 16-inch 2K touch screen is a visual treat; the colors are vibrant, and the clarity is fantastic for both work and entertainment. The 2-in-1 design is incredibly versatile, allowing me to switch effortlessly from a traditional laptop to a tablet for presentations or casual browsing. ​Overall, the Dell Plus 2-in-1 is more than just a laptop; it's a premium experience. It perfectly balances high-end performance with a stunning design and practical versatility, making it a top-tier choice for professionals and creative users alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great laptop. Does it all. Great speed and life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I found a winner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Dell Plus Copilot+ PC 16″ 2-in-1 for several weeks now and I’m very impressed — this laptop checks almost all the boxes for a modern, versatile work-and-life machine. What I love Performance & speed. With the Intel Core Ultra 7 processor, 16 GB RAM, and 1 TB SSD, the laptop runs smoothly no matter how many applications I throw at it. Display & touchscreen. The 16″ 2K touchscreen is crisp, bright, and responsive — great for everything from spreadsheets and documents to media, video calls, and digital note-taking. The 2-in-1 design (laptop ↔ tablet mode) adds a layer of flexibility that’s hugely useful. Build, portability & design. The chassis feels sturdy and premium, yet the laptop remains portable enough to carry to work, meetings, or travel. The keyboard and touchpad feel solid and comfortable for long typing sessions. Battery life & convenience. Battery lasts long enough to get through a full workday without recharging. The large SSD gives plenty of storage for documents, photos, and large files. Overall value. Given its power, features, and flexibility, this laptop feels like an excellent value — whether for business use, creative work, or everyday tasks. Minor drawbacks The number of physical ports is limited, so if you depend on many external peripherals (USB-A, SD card readers, etc.), you might need an adapter or docking station. Dell +1 The audio is decent but not amazing — speakers are good for calls, video, or casual media, but not the strongest if you want rich, immersive sound for music or movies. Best Buy +1 ✅ Final Verdict If you want a reliable, powerful, and flexible laptop that works just as well for business tasks, creative work, or general use — and offers the convenience of a touchscreen/tablet mode — the Dell Plus Copilot+ PC 16″ is a standout choice. It’s not a hardcore gaming rig or top-tier multimedia powerhouse, but for productivity, portability, and everyday performance, it’s tough to beat. I’d strongly recommend this to friends, coworkers, or anyone looking for a “do-it-all” laptop that won’t slow you down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roleen Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use: display outstanding: speed excellent: hooked up easily to another dell screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my personal laptop and this has been a perfect fit. I appreciate the sales associate that worked with me to meet my needs for storage and capabilities. The touchscreen, speed and built in AI are my favorite features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice, Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size is perfect whether I'm using this laptop on a desk or my lap. Battery life is good. Boots up fast and haven't noticed any lag when I have multiple tabs open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - Touchscreen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It is very easy to use. The backlit keys are an excellent feature and the size of the screen makes reading and typing very easy. This is my first touchscreen laptop and I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this laptop so far. The charger is super light and easy to carry, and the laptop itself is fast and runs smoothly. Great performance for everyday use — definitely worth it!

    I would recommend this to a friend