Customer Ratings & Reviews

new computer is just what we needed !!!.geek person really helped us out .they made things so much easier for us .this is great dell product

good computer, love the 2-in-1 touch screen design, and has great sound and visuals.

laptop is fast and efficient, very stylish in its looks. It definitely does the job it was purchased for

I am happy with the size, memory, speed, and keyboard. It was exactly what I asked for in a new laptop.

I just love everything about my new machine. It’s fast and clean design

This review is on behalf of my friend, who uses this computer constantly. He absolutely loves it! The large 16-inch touchscreen display looks beautiful and is perfect for working or streaming. He finds it very powerful and quick, and the 2-in-1 design is really versatile. He says it’s one of the best computers he has ever owned.

i love this laptop so much it has such a nice wide screen , touchscreen also works well very versatile

This laptop has been great to use for my college coursework! The touch screen feature is awesome and I like how large the screen is!

It’s been great so far, fast, clear screen, dependable

Its worth the price. Its smooth and processor is fast

Sleek design, high performing, fast acting. Great laptop.

I needed a new computer since mine was 8 years old. Sales helped me and the Geek Squad was fabulous. They involved me in the process and explained everything. They completed the job quickly and I am extremely happy with my purchase. They gave me a small refund for the old computer. All in all great everything!

Great lap top, beautiful clarity. Fast and wasy to use. Tablet function is great also.

Fast, capable, lightweight. Everything I needed at a sub $1000 price.

Works well so far. Faster than old computer. Display is beight and vivid.

This laptop was purchased as a gift for a relative. Very happy with its features and performance especially for the discounted price I was able to acquire it for. The Copilot integration is super helpful for their uses and general research. Although the chassis is not as rigid as I would like, it is adequate for most uses - don’t expect Apple quality materials here.

This is my third 2 in 1 touchscreen laptop by Dell. It is great for working, playing or having fun on social media. It is by far the best computer I've ever had. And, at Best Buy in Altamonte Springs has great customer service and are a joy to do business with. The bonus is they over one year no interest.

I run a tax business form home and this is veey useful. The speed and memory are enough for what I do and the touchscreen screen is more needed than I could have imagined and i use the heck out it. This may be the only model laptop i buy from now in

Good laptop, powerful and can be turned into a tablet by flipping the screen back, for the money this thing packs a punch!

The computer seems to work well, other than Windows 11 glitches (had to reboot to unfreeze it quite a few times in the first month). I had to do setup by myself as the Geek Squad would only help if I gave up my new and old laptop for 5-7 days, which wasn't an option, they don't do "in person" help anymore, so I'll be canceling my subscription next year. In addition, last time I had them load things, it wasn't complete. The laptop keyboard area sags if my cat walks across it, so it doesn't feel as "beefy" as my old one but is only slightly lighter weight. Not a big fan of Windows 11 but had to go that route to keep using other software. I do like the improved graphics, but considering how many generations newer the "brain" is - I'm surprised it isn't faster - probably Win 11 issues.