Customer Ratings & Reviews

Purchased a laptop and had files transferred from my desktop to it. The complete process was done fast and very professional. I'm very please

This replaced a desktop and I am very well pleased. It is much faster It replaced a desktop and I am very happy with it. The speed of Windows ll is much faster than my old Windows 10 desktop.

amazing laptop I got for school! I love the touch screen and ai features

Love it! Light, sleek, soft noiseless keys, large screen.

Nice screen/keyboard and a good weight for its size.

it's been working fine. my spouse helped me to set it up, The Geek Squad transferred most data. Pleased with service.

Mundo, was very informational and was able to answer my questions, give me countless suggestions as to what computer best suited my needs. He was very polite and attentive to finding the best fit for me. I appreciate his hard work and his determination to provide efficient customer service.

I haven't had a laptop in a while, so I really took my time reviewing different models before committing. I am super happy with this purchase, especially for someone who isn't exceptionally tech savvy. Working well out of the box. Having a touch screen is a real game changer when working on designing.

Really like my new Dell pc. I am learning day by day how great this pc is.

Great laptop. Work womderful with my crafting software

Nice laptop. I don't need/use all the power, but you don't know what the future holds. I'm getting used to where certain keys have moved as this unit has the number pad on the side. Screen is very sharp, which I like when working with photos.

Works awesome only bad thing gets hot easy. I really like touch screen. I am a senior the voice help is great.

I love my new laptop. It is so much faster than my old one and has fingerprint logon. The display screen is very bright and vivid. Best Buy was great with the large selection I had to choose from and the Tech who helped me was fantastic.

I recently started using my new Dell laptop, and overall, it’s been a solid upgrade. Performance: The laptop handles multitasking smoothly. Apps open quickly, and switching between work tools, browsing, and streaming feels effortless.

Great speed and quality of product !!!! Super satisfied

I have had this for over 3 months and it has not dissapointed me yet. Great for customization and reasonable pricing compared to macbook which prices are through the roof coming from a company that sabotoges their own products and devices so that their buyers are compelled to buy more. The only thing I dislike is the amount of ads that pop on the device itself and unwanted new articles. Just realized you cant right click nor two finger click, wack. Thank you.

Dell makes amazing products. They are fast and you get a lot for your money!

Good laptop , beautiful screen good processor . The Ram memory could be better.

This was our choice in updating to a laptop with Windows 11 to replace a Desktop computer with Windows 10 that we got in 2018. Since we have been Best Buy Total Tech members and have been using Office 365 and since the Desktop computer was operational, the transition of data to the new computer by Geek Squad went smoothly. I was able to load our Security software and Printer icons and activate Office 365 prior to Geek Squad transferring data. It has been a good experience.

It’s perfect for what I need. Much faster than my last laptop. I’m very happy with it.