Customer Ratings & Reviews

Its worth the price. Its smooth and processor is fast

Good laptop, powerful and can be turned into a tablet by flipping the screen back, for the money this thing packs a punch!

The computer seems to work well, other than Windows 11 glitches (had to reboot to unfreeze it quite a few times in the first month). I had to do setup by myself as the Geek Squad would only help if I gave up my new and old laptop for 5-7 days, which wasn't an option, they don't do "in person" help anymore, so I'll be canceling my subscription next year. In addition, last time I had them load things, it wasn't complete. The laptop keyboard area sags if my cat walks across it, so it doesn't feel as "beefy" as my old one but is only slightly lighter weight. Not a big fan of Windows 11 but had to go that route to keep using other software. I do like the improved graphics, but considering how many generations newer the "brain" is - I'm surprised it isn't faster - probably Win 11 issues.

Sleek design, high performing, fast acting. Great laptop.

This laptop was purchased as a gift and did not disappoint. it was very easy to set up and the touchscreen is very nice.

I like the touch screen and definitely compatible with my college work

Excellent product for a great price. Performance is good though I wish battery life was a little better.

Fast, capable, lightweight. Everything I needed at a sub $1000 price.

Works well so far. Faster than old computer. Display is beight and vivid.

This laptop was purchased as a gift for a relative. Very happy with its features and performance especially for the discounted price I was able to acquire it for. The Copilot integration is super helpful for their uses and general research. Although the chassis is not as rigid as I would like, it is adequate for most uses - don’t expect Apple quality materials here.

Great speed, touch screen, and resolution! Love it!

I have always been a fan of Dell laptops. The 2 in 1 version is so reliable and adaptable. But, I came to Best Buy that day to get my old Dell repaired. John, in Tech, and especially Jesse, in sales, helped me understand that getting my old laptop repaired was not a good economic option. I am always so impressed with your knowledgeable and friendly Geeks.

Exactly what you’re looking for in a computer. Fast, great battery life, good quality

Works great for all my needs. I work from home and do a lot of online research and write reports using Word.

Very good, is so fast and excellent I recommend 100%

Very reliable, runs smooth, thin, light, nice. .

Excellent choice to replace a lower end model we regretted buying from a different store. This has been a far better choice!

We literally were in and out in 15 minutes on a Sunday afternoon December nonetheless. A Best Buy employee asked what we were looking for. We explained we wanted a laptop for a 12 year old boy who technically wants a gaming computer but parents want a computer that will be school and gaming friendly. He led us to this, explained it was the best of both worlds and it truly has. It has allowed him enough gaming speed and also utilizing Microsoft, and other platforms for school work. Set up was easy, it’s portable, and we’ve had no issues so far.

Bought this laptop to replace an older desktop at our cottage. This way I can transport it back home. Convenient and easy to use.

I am very with my new Dell Plus. My previous laptop was also a Dell and it served me very well but was out of date, and needed replacement. The Geek Squad helped with a smooth transition. Very satisfied!