Customer Ratings & Reviews

Great laptop, and excelente price, nice color and good features

This laptop is performing well. It's a nice machine.

pruchased to replace my 10 yrs old laptop. light duty home use. Fit my TB4 docking station.

Works great and fantastic. Thank you for what you do

I am more than happy with my purchase it does everything I need it to and more I don’t really use it as a tablet but if you do you’d love it

used this laptop for 3 month and it deserves its price!

Great laptop for the price. The speed is great and love the touch screen:)

it's been working fine. my spouse helped me to set it up, The Geek Squad transferred most data. Pleased with service.

I love my Dell 16” laptop. It’s the best laptop I’ve ever owned.

Great computer for only $679. It is much faster than my prior computer.

Good Laptop with touch screen and amazing audio also a smooth keyboard

How can you improve on excellence. It is Great product

The laptop is everything I expected. It is very fast and the display is awesome. The migration from my older Windows 10 machine went very quickly and was easy. It was delivered when promised. I am extremely satisfied.

Works awesome only bad thing gets hot easy. I really like touch screen. I am a senior the voice help is great.

Great computer at a very fair price. Great speed and screen resolution. Been a Dell user for years.

Great product. Super fast after upgrading from an old model!!

My new Dell - Plus 2-in-1 touch screen laptop is awesome. It also has the Intel Core Ultra 7 with Windows AI Copilot+ PC with 16GB Memory and 1TB of SSD. Everything worked right out of the box, and I highly recommend this one!

Very fast processing times, colors are clear and vivid, Service with Best Buy in purchasing the Dell laptop was exceptional!

I have had this for over 3 months and it has not dissapointed me yet. Great for customization and reasonable pricing compared to macbook which prices are through the roof coming from a company that sabotoges their own products and devices so that their buyers are compelled to buy more. The only thing I dislike is the amount of ads that pop on the device itself and unwanted new articles. Just realized you cant right click nor two finger click, wack. Thank you.

This was our choice in updating to a laptop with Windows 11 to replace a Desktop computer with Windows 10 that we got in 2018. Since we have been Best Buy Total Tech members and have been using Office 365 and since the Desktop computer was operational, the transition of data to the new computer by Geek Squad went smoothly. I was able to load our Security software and Printer icons and activate Office 365 prior to Geek Squad transferring data. It has been a good experience.